Job Specifications
Role Summary/Purpose: The VP, Portfolio Credit Manager - Health and Wellness will be responsible for managing strategic elements of HW account management development, and ongoing growth. Job Description
The VP, Portfolio Credit Manager - Health and Wellness will support the overall credit (portfolio and account) management of the HW program and strategic client partnerships, a program consisting of dual card and private label product.
This role includes credit and risk evaluation; delinquency, loss and fraud mitigation; enforcement of credit policies; portfolio monitoring; and assurance of a diligent program growth trajectory. The VP will act as the primary credit interface to HW leadership, the HW credit risk organization, and will require extensive cross-functional interaction. Our Way of Working
We're proud to offer flexibility. At Synchrony, you may work from home, near one of our Hubs, or in one of our offices. Occasionally you may need to commute or travel for in-person engagements such as meetings, training and culture events. Essential Responsibilities
Work closely with partner to minimize Synchrony's risk while continuing to grow the portfolio
Work effectively cross-functionally to drive smart growth and partner satisfaction in a safe and sound manner
Develop a robust performance monitoring plan for all HW processes
Prepare and present partner-facing and leadership presentations to communicate credit performance and facilitate informed decisions
Be a leader in driving enhanced strategies, using champion/challenger leanings to manage credit and fraud risk
Execute ongoing evaluation of CTC (Critical to Compliance) risk requirements to ensure controls are adequate and mitigate compliance risks with business teams
Provide clear guidance on risk appetite and prudent growth
Maintain effective and credible challenge of critical decisions and business processes
Coordinate planning cycle with GM and growth teams for consistent business plans
Guide, mentor and develop portfolio credit and staff in technical and business matters
Perform other duties and/or special projects as assigned Qualifications/Requirements
Bachelor's degree and 3+ years of experience in a strategic analytical role, or 11+ years of experience in lieu of a bachelor's degree
3+ years leadership experience in portfolio management with emphasis on credit strategy, policy and communications
3+ years experience using SAS, R or Python
3+ years experience analyzing large data sets to derive strategic actionable credit insights
Experience developing consumer credit risk strategies
Ability and flexibility to travel for business as required Desired Characteristics
Experience with advanced modeling and data mining techniques (eg, machine learning, big data)
Leadership experience operating at a strategic level within a cross-functional team
Master's degree or MBA with advanced analytic focus, or equivalent
Strong communication and presentation skills to interact with senior leaders
Experience creating and leading organizational change
Grade/Level: 12
Salary Range: $135,000.00 - $230,000.00 USD Annual, eligible for an annual bonus based on individual and company performance. Salary will be adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements
Must be 18 years or older
Must have a high school diploma or equivalent
Must be willing to take a drug test, submit to a background investigation and provide fingerprints as part of onboarding
Must satisfy Section 19 of the Federal Deposit Insurance Act
New hires (Level 4-7) must have 9 months of continuous service before eligible to post on other roles; Level 8+ at least 18 months; internal employees must meet performance expectations and manager approval
Legal authorization to work in the U.S. is required. We will not sponsor employment visas, now or in the future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Our Commitment
When you join us, you'll be part of an inclusive culture where your skills and voice are valued. Together, we're building a future where we can all belong, connect and turn ideals into action. More than 50% of our workforce is engaged in Employee Resource Groups, providing a safe space to learn and grow. We ensure all qualified applicants receive consideration without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. Reasonable Accommodation Notice
Federal law requires reasonable accommodation for qualified individuals with disabilities. We can provide accommodations such as changes to the application process, alternate formats, sign language interpreters or specialized equipment.
To request accommodations, call Career Support Line at 1-866-301-5627, Monday-Friday 8?am-5?pm CST. Job Family Group
Credit
About the Company
At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them - from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health a...
Know more