Job Specifications
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
What You Will Do
We are seeking a driven and high-performing Field Sales Manager who will be responsible for growing Viator’s catalogue of products by acquiring new and exciting suppliers across your geographic region. The Field Sales Manager role requires excellent sales and communications skills, effective relationship-building talents, and a proven track record of exceeding targets with experience in outside sales, telesales, new customer acquisition and/or business development, preferably with an online or travel company.
You are a brand ambassador that will be proactive, motivated, organized, responsible, and able to work well in a fast-paced, team-oriented, and entrepreneurial environment. This is a great opportunity for a motivated candidate with a passion for travel to join a fun team and have immediate impact driving revenue for a global leader experiences industry.
This role is a hybrid position that requires up to 2 days per week in our London office and occasional travel to specific destinations and industry events. 50% travel is expected for this role.
Responsibilities
Facilitate negotiation of terms, including rates and margins, to close new business
Manage designated pipeline and make outbound calls
Engage with destination marketing organizations and other trade groups to win customers
Engage with potential partners to deeply understand their business challenges and strategically articulate the unique value of our distribution platform.
Modify customer engagement to overcome objections and identify solutions to roadblocks
Achieve and exceed communicated targets
Collaborate with sales operations, supplier support, and account management teams to ensure a smooth and efficient sales cycle
Take ownership and accountability over critical outcomes that the business needs
Travel as needed to meet with assigned targets, travel to attend trade events, participate in regional speaking engagements, attend internal team meetings
Key Skills & Experience
5+ years of experience in sales, preferably with an online company
Travel industry experience preferred, particularly with tours, activities, or attractions
Strong phone sales, negotiation, and closing skills
Proven record of contracting new business and regularly exceeding sales targets
Territory and pipeline management experience using Salesforce or another CRM tool
Superb written and oral communication skills
Results-driven hunter mentality with relentless drive to sign up new customers
Proven self-starter with ability to deliver on initiatives without constant supervision
Confident and energetic; flexible and adaptable; organized and able to succeed in a fast-paced, dynamic environment
Skills & Experience
Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
Proven ability to operate effectively with a global-first mindset
What We Offer
Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
“Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
Donation matching. Give back? Give more! We match qualifying charitable donations annually.
Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
Travel perks. We believe that travel is employee development, so we provide discounts and more.
Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
Health benefits. We offer great coverage and competitive premiums.
Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
Our Cultural Pillars
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every as
About the Company
Tripadvisor, the world's largest travel guidance platform*, helps hundreds of millions of people each month** become better travelers, from planning to booking to taking a trip. Travelers across the globe use the Tripadvisor site and app to discover where to stay, what to do and where to eat based on guidance from those who have been there before. With more than 1 billion reviews and opinions of nearly 8 million businesses, travelers turn to Tripadvisor to find deals on accommodations, book experiences, reserve tables at del...
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