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Ministry of Justice UK

Business Support Officer (Ref: 15594)

On site

London, United kingdom

Full Time

09-03-2026

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Skills

Communication Recruitment Artificial Intelligence

Job Specifications

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Job Summary

This is a Nationally based role

Job Description

Business Administration

Manage the SID Business Office mailbox with a one-day SLA—acknowledging, responding, prioritising and escalating queries appropriately.
Act as a central communication point for the Business Manager, ensuring clarity and consistency in messaging.
Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-up actions.
Organise, file, and maintain business documentation, ensuring accuracy and confidentiality.

Business Operations & Stakeholder Interaction

Maintain strong working relationships with SID managers and build networks across the directorate to support collaborative work. [
Manage correspondence with internal and external stakeholders via the SID mailbox.
Maintain and update the SID Organogram, ensuring monthly updates and quarterly recirculation.

Recruitment & Vacancy Support

Support the Vacancy Manager with administration of vacancies, including distributing applications, collating sift scores, and managing uploads through the recruitment portal.
Coordinate, organise, and monitor recruitment campaigns, ensuring vacancy holders are kept updated throughout.
Support the Directorate with contingent labour recruitment where necessary, ensuring compliance with end-to-end processes.

Keyholder Secretariat Support

Lead the keyholder secretariat process, including coordinating returns, liaising with teams, preparing submissions, and ensuring timely responses to MoJ assurance teams.

Financial Support

Support SID on raising purchase orders (PO’s), receipting, and managing the Purchase to Pay process for SID.
Track and manage ongoing PO’s and Manual Payments (MPA’s)
Raise new supplier and MPA requirements as required.

Business Administration

Manage the SID Business Office mailbox with a one-day SLA—acknowledging, responding, prioritising and escalating queries appropriately.
Act as a central communication point for the Business Manager, ensuring clarity and consistency in messaging.
Coordinate meetings, prepare agendas, take minutes, and ensure timely follow-up actions.
Organise, file, and maintain business documentation, ensuring accuracy and confidentiality.

Business Operations & Stakeholder Interaction

Maintain strong working relationships with SID managers and build networks across the directorate to support collaborative work. [
Manage correspondence with internal and external stakeholders via the SID mailbox.
Maintain and update the SID Organogram, ensuring monthly updates and quarterly recirculation.

Recruitment & Vacancy Support

Support the Vacancy Manager with administration of vacancies, including distributing applications, collating sift scores, and managing uploads through the recruitment portal.
Coordinate, organise, and monitor recruitment campaigns, ensuring vacancy holders are kept updated throughout.
Support the Directorate with contingent labour recruitment where necessary, ensuring compliance with end-to-end processes.

Keyholder Secretariat Support

Lead the keyholder secretariat process, including coordinating returns, liaising with teams, preparing submissions, and ensuring timely responses to MoJ assurance teams.

Financial Support

Support SID on raising purchase orders (PO’s), receipting, and managing the Purchase to Pay process for SID.
Track and manage ongoing PO’s and Manual Payments (MPA’s)
Raise new supplier and MPA requirements as required.

Person specification

Please Refer To Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving
Making Effective Decisions
Communicating and Influencing
Managing a Quality Service

Alongside your salary of £29,303, Ministry of Justice contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Annual Leave
Public Holidays
Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of ot

About the Company

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