Job Specifications
In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal’s Top Employers in 2025. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.
The position at a glance
This role is a position within the Electronic Markets Application Production team in Montreal which is part of the APS group (Application Production & Support). This is a global team providing services to the Forex, Rates, Credit, eCommerce and Commodities businesses within BNP Paribas CIB Global Markets.
The team also manages connectivity to more than 35 electronic trading venues (EBS, Reuters AutoQuote/FIX/RFA, Currenex, HotSpot, Eurex, NYSE Euronext Liffe, CME, Brokertec, EurexRepo, Bloomberg, Tradeweb, EuroMTS, MarketAxess,Trumid,NASDAQ
In detail
Provide 24/5 application support : deliver prompt incident resolution and problem management for all components of the eTrading and eCommerce platforms. Monitor, troubleshoot, and maintain applications running on a mixed OS environment (Windows, Linux, UNIX) that exceeds 1,000 servers.
Own a specific portfolio of applications & technologies : be assigned one or more proprietary eTrading/eCommerce applications and the underlying technology stack. Develop deep expertise in the assigned portfolio and act as the primary point of contact for related incidents, enhancements, and knowledge transfer.
Develop and maintain system wide technical expertise : acquire a solid understanding of the broader eTrading and eCommerce environment, including architecture, data flows, and integration points. Continuously update technical skills to keep pace with the complexity and evolution of the platforms.
Support globally distributed systems : work with infrastructure hosted across four major financial hubs (London, New York, Tokyo, Singapore).Coordinate with regional teams to ensure consistent service levels and adherence to local operating procedures.
Participate in on call and weekend rotations: join the team’s on call schedule and respond to incidents outside regular business hours. Perform scheduled weekend maintenance or emergency work as required to meet service level commitments.
Document and share knowledge : produce clear, concise run books, incident reports, and knowledge base articles for the applications under your ownership. Contribute to team wide best practice documentation to improve overall support efficiency.
Collaborate with cross functional teams : work closely with developers, infrastructure engineers, security, and business analysts to resolve complex issues and implement fixes. Participate in change management and release acceptance activities to ensure smooth production deployments.
Drive continuous improvement : identify recurring problems or performance bottlenecks and propose automated or process based solutions.Support initiatives that enhance system reliability, monitoring, and incident response times.
The Strengths And Skills That Will Help You Succeed
Bachelors Degree in Computer Science or equivalent
7+ years of experience
Professional working proficiency in English language is required*
Domain Expertise: Global Markets FICC (Rates, Credit, and FX)
Trading Systems: ION Trading, FIX Protocol, Bloomberg, Client Connectivity.
Monitoring & Automation: Geneos (ITRS), Dynatrace, , BladeLogic, Ansible, Jenkins, Autosys, Splunk
Miidleware Messaging: Tibco Rendezvous, MQ
Cloud Platforms: Private and public Cloud.
Operating Systems: Linux, Windows
Programming & Scripting: Python, Shell Script
Database: SQL Server, MySQL
Project Tools: ServiceNow, JIRA
Information Security: IAM, System Hardening, CyberArk
Excellent troubleshooting and analysis skills are needed to quickly and accurately assess trouble areas in a wide variety of infrastructure and application environments
Team player
Self-starter attitude and willingness to get involved in a wide variety of tasks
Detail-oriented and organized
Excellent written and verbal communication skills
Capable of prioritizing tasks and multi-tasking projects
Flexible and adaptable to new environments
Quickly learn new systems/products.
Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. Professional working proficiency in English language is required. OR Professional working proficiency in French and English languages are required.
What’s In It For You
In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements are available for most positions. In-office presence is required a minimum of 3 days per week, on
About the Company
BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 65 countries, with more than 190,000 employees, including more than 145,000 in Europe.
BNP Paribas holds leading positions in its three major operating divisions:
Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval;
Investment & Protection Services for savings, investment and protection solutions;
Corporate & Instit...
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