Skills

ServiceNow

Job Specifications

Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.

We are currently seeking competent individuals to fulfill the role of IT Security Analyst to join our dynamic team for our client, one of the major banks. The best candidate is someone with hands on experience in migration projects involving Microsoft technologies or the identity domain, and who has a strong understanding of information security.

Location Address: Scarborough Location( Hybrid, 2 days in the office per week)

Daily activities:

Troubleshooting user issues migrating to Entra and working to migrate users from remote access VPN to Entra

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

• Support CloudIDP migration and resolve MFA, Passwordless, WHfB, and FIDO2 issues.

• Ensure identity and MFA compliance for employees, contingent workers, and vendor resources

• Utilize troubleshooting skills to understand systems’ issues and the potential root causes

Support the accelerated decommissioning of Entrust VPN by assisting with migration readiness, user transition activities, and issue remediation to ensure a smooth and timely cutove

Must-have requirements:

1. Spanish and English proficiency.

2. 5 years of hands-on experience with Microsoft Enterprise ID

3. Experience with ServiceNow

4. Experience conditional access policy and strong understanding on compliance.

Nice-To-Have Skills:

1. Security Cybersecurity Domain certification (Security + or CC)

2. Previous experience with the Identity modernization program or large-scale migration

3. Experience of supporting executive users.

Education:

Bachelor’s degree in Computer Science, Business, Engineering, or related field or relevant experience.

About the Company

Dawn InfoTek Inc. is an international consulting firm that provides Information Technology solutions and expertise to domestic and international clients. Our solutions are focused on several mission critical business areas: Application Performance Management (APM): Our Application Quality Assurance (AQA) suite of solutions covers the entire APM solution set. Our Synthetic Transaction Monitor is unique in the market, as it tests past the load balancer, right to the JVM, cloud instance or .Net instance. This key application is... Know more