Job Specifications
Bookings Coordinator (4-Month Temporary Contract)
Salary:£30,000 (pro-rata)
Reports to: Bookings Team Leader
4 Month contract - ASAP start - Contract ends July 31st 2026
Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare
At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation.
What we are looking for?
We’re looking for Bookings Coordinators to join us on a 4 Month contract, who are calm under pressure, love creating order out of complexity, and take real pride in delivering excellent patient service.
This is a 4 month temporary role, ideal for someone who enjoys fast-paced, meaningful work, with potential for ongoing opportunities in our expanding services. You’ll join a supportive, friendly team working remotely across the UK, helping ensure every patient has a smooth and reassuring experience.
What You’ll Be Doing
Coordinating and scheduling ADHD titration assessments and follow-up appointments
Communicating clearly and compassionately with patients and clinicians
Managing shared inboxes and workflow systems to keep everything running smoothly
Ensuring every interaction reflects Care ADHD’s tone of kindness, clarity, and professionalism
Working collaboratively with the wider Client Services and Clinical Operations teams
Maintaining accurate records and following data protection and compliance processes
To thrive in this role you’ll need to:
Be organised, methodical, and detail-focused - you’ll be juggling multiple priorities daily
Communicate with empathy, confidence, and professionalism
Be proactive and comfortable working independently in a remote environment
Stay calm and solutions-focused when things get busy
Have experience in administration, scheduling, or customer service (healthcare experience a plus, but not essential)
Enjoy learning new systems and processes (training provided)
Bonus Points If You
Have worked in a healthcare or wellbeing setting
Are confident handling sensitive or confidential information
Love helping people feel supported and informed
What We Value
Care is at the heart of who we are - in how we support patients, and in how we treat each other as colleagues.
Skills
We believe the way we show up for each other is just as important as what we do. Skills matter, but it’s our mindset and behaviours that protect the supportive culture we’ve built and help us thrive together. We value:
Kindness - treating colleagues, partners, and everyone we support, with respect and care.
Transparency - being open and honest so that trust can grow.
Reflection - pausing to learn from experience and improve together.
Growth mindset - always welcoming feedback and challenges as opportunities to develop.
Accountability - taking ownership of our actions and outcomes, not to assign blame, but to learn, adapt, improve, and move forward.
Solution-seeking - focusing on constructive ways forward, even when things are tough.
Collaboration - sharing ideas, supporting one another, and celebrating collective success.
What You Can Expect From Us
Competitive salary
Work remotely from anywhere within the UK- office hours 9am-5pm
30 days holiday (includes UK public holidays)
Team get-togethers
A paid day off on your birthday
Office equipment when you join
Pension contribution
Be part of one of the UK’s most ambitious HealthTech start-ups
Our Hiring Process
We aim to make our hiring process as streamlined as possible.
Screening & Shortlisting
Interview stage
Offer!
Apply with Confidence
Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you’re a great fit but don’t meet every single requirement, we encourage you to apply!
At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.
About the Company
CARE ADHD is dedicated to providing affordable, high-quality ADHD assessment, diagnosis, and treatment for adults. Our consultant psychiatrist-led team follows gold-standard guidelines set by the National Institute for Healthcare and Clinical Excellence (NICE). We are regulated by the Care Quality Commission and all our clinicians are professionally registered and DBS checked. At CARE ADHD, we strive to offer comprehensive support, understanding, and care, ensuring every patient feels valued and listened to. Join us on a jou...
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