Job Specifications
Who we are
Hanesbrands LLC is a subsiduary of Gildan. Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Wonderbra®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.
Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.
The opportunity
Reporting into the Sr Manager, Sales - Key Accounts, the Representative, Key Accounts is responsible for their assigned accounts, maintaining and developing new business. They are responsible for selling, upselling and maintaining relationships with their client base. They contribute to executing company sales plan, targets and initiatives to achieve sales growth. This is a replacement contract role for an approximate duration of 16 months.
The role
Sales and Customer Service
Present, promote and sell our products and seasonal programs
Generate and review orders and ensure follow-up
Plan and organize customer visits and meetings, both remote and in person
Present products and promos to customers based on the promotional calendar
Complete seasonal forecasts
Identify and evaluate customer needs to achieve customer satisfaction
Coordinate sales efforts with team members and other departments
Business Development
Establish, develop and maintain positive business and customer relationships
Generate leads to develop business and generate new client base;
Upselling to current account base
Monitor market trends, competitor activities, and industry developments
Administration
Process and follow up on payments
Request billing and PO information
Open accounts and send credit forms
Liaise between customers and customer service operations/credit to resolve issues, if needed (i.e.:credit, availability status, etc.)
Other
Participate in regional and national sales meetings
Complete all other tasks and projects as required, as the business continues to grow and expand
The requirements
Post secondary diploma in Business Administration, Sales, Marketing or a related field. Bachelor's degree preferred
3-5 years of experience in account management, preferably in the apparel, retail or manufacturing industry
Sales experience with National Accounts
Sound knowledge and understanding of innerwear products
Proven negotiation skills
Customer oriented
Organizational and prioritization skills
Strong analytical and problem-solving skills
Strong presentation skills
Attentive to detail
MS Office Proficiency (Microsoft Word, Excel, PowerPoint and Outlook)
Written/verbal communication and listening
Strong interpersonal and relationship skills
Teamwork and collaboration
Results orientation
Adaptability
Bilingual English / French is an asset.
Address: 5770 Hurontario Street, Mississauga, L5R 3G5
*This role is a vacancy for an upcoming leave of absence
**Please note this role does not offer visa sponsorship
About the Company
HanesBrands is now part of Gildan, a global leader in basic apparel.
This strategic acquisition brings together two companies with a shared commitment to quality, innovation, and industry-leading environmental, social, and governance practices.
By combining Gildan’s low-cost vertically integrated manufacturing network with our portfolio of iconic innerwear brands and go-to-market expertise, we are well-positioned to create lasting value for our shareholders, customers, employees, and the communities where we operate.
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