Job Specifications
Online Education Services (OES) is a purpose-driven organisation dedicated to transforming lives through access to high-quality online education. We work alongside leading university partners, training institutes, and professional bodies across the globe to create innovative, student-centred learning experiences that truly make a difference.
As a proud member of the SEEK Group, we benefit from the global reach and expertise of a world-leading digital pioneer — while remaining a close-knit, values-led team at heart. Our vision is clear and ambitious: to be the world's most impactful enabler of education. Every person at OES plays a part in making that vision a reality.
The Role
We have an exciting opportunity for a motivated and people-focused Student Recruitment Advisor to join our Student Recruitment team, based in Birmingham City Centre.
This is a dynamic, telephone-based sales role where you will be the first point of contact for prospective students — both domestic and international — guiding them from their very first enquiry right through to enrolment. You will manage a pipeline of leads with energy and purpose, providing accurate, helpful information about courses, fees, and funding, and ensuring every prospective student feels supported throughout their application journey.
If you are someone who thrives in a fast-paced environment, loves building rapport with people, and is motivated by hitting — and exceeding — targets, this role could be a brilliant fit.
Benefits
Global organisation focused on growth with lots of opportunities for our employees
Engaging & vibrant organisational culture
35 hour working week, within a flexible working environment
OES values driven recruitment principles
Career-life fit - health & wellbeing focus
25 days of annual leave + Bank holidays
Purchased leave scheme
OES strategy reflects respect, honesty & diversity
Continuous improvement through challenging & meaningful work
Study assistance and leave for eligible employees
High growth industry & strong partner/shareholder backing
Genuine focus on student success
Global mentoring program
We are proud to support the Living the Wage movement
What You'll Be Responsible For
Meeting and exceeding short and long-term enrolment targets, consistently delivering against agreed KPIs
Acting as a knowledgeable, trusted guide for prospective students — providing clear, accurate information on courses, fees, and funding options
Assessing applicant eligibility carefully and professionally, escalating complex cases to subject specialists or university admissions teams where appropriate
Maintaining accurate student records in Salesforce CRM and preparing regular sales pipeline reports
Collaborating with the Marketing team to promote programmes effectively and support the evaluation of campaign ROI
Helping to coordinate recruitment events, webinars, and course demonstrations that showcase what OES and its university partners have to offer
Contributing actively to continuous improvement initiatives within the department, sharing ideas and supporting a culture of excellence
What We're Looking For
We are looking for someone who brings genuine enthusiasm for sales, a natural ability to connect with people, and a drive to make every conversation count. To be successful in this role, you will need:
Experience & Skills
Proven experience in a fast-paced sales environment, with a strong track record of achieving and exceeding KPIs
Outstanding written and verbal communication skills, with the ability to adapt your style to suit a wide range of prospective students
The ability to manage multiple leads simultaneously, working to variable deadlines without dropping the ball
Excellent time management and administrative skills, keeping records accurate and pipelines well-maintained
A confident, resilient, and self-motivated nature — someone who can handle the pace and bounce back from setbacks with a positive attitude
Comfortable working with CRM systems (Salesforce experience is a bonus)
Desirable Experience
Experience in education consultancy or student outreach roles
A qualification in sales, customer service, or a related discipline
Experience working with or alongside remote and global teams
About You
You are a natural communicator who genuinely enjoys helping people make important decisions. You understand that for many prospective students, choosing a course is a significant, sometimes life-changing step — and you take that responsibility seriously. You are target-driven without being pushy, consultative in your approach, and proud of the relationships you build along the way.
You are well-organised, self-disciplined, and thrive when given the autonomy to manage your own pipeline and performance.
How Your Success Will Be Measured
In this role, your performance will be measured against a set of clear, meaningful KPIs:
Total number of students enrolled at the start of each intake
Volume of Sales Qualified Leads (SQLs) generated v
About the Company
Online Education Services (OES) was established to challenge and advance the online education industry, providing a new student-centric approach to adult education. Through partnerships with highly regarded Australian education providers, OES provides the expertise to create engaging online learning experiences for students who are not catered for by traditional campus-based offerings. In 2018, OES expanded its services and opened its first office in London, United Kingdom.
Guided by the analysis of student data, OES contin...
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