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Sales - Key Account/Customer Development Management

Sales - Key Account/Customer Development Management

On site

London, United kingdom

Freelance

17-03-2026

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Skills

Sales Customer Service Training Merchandising business development

Job Specifications

Has full proficiency gained through job-related training/education and considerable work experience
Completes work with a limited degree of supervision
Likely to act as a mentor for colleagues with less experience
Takes a broad perspective to problems and spots new, less obvious solutions, based on practice and precedents

Job Family Group:

Sales

Responsible for achieving sales goals and executing sales plans with a defined area. Includes sales management, account management, channel management, field sales/merchandising force (including traditional trade, modern trade, wholesale, distributor and new business) and sales control and field evaluations. In some countries field sales force may be split from key account management (national and international).

Job Family:

Customer Business Development

Responsible for achieving sales goals and executing sales plans with a defined area. Includes sales management, account management, channel management, field sales/merchandising force (including traditional trade, modern trade, wholesale, distributor and new business) and sales control and field evaluations. In some countries field sales force may be split from key account management (national and international).

Key Account Management

Key Account Management work focuses on medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients including:

Developing medium to long-range sales plans and preparing strategies to protect, grow, and diversify the relationship with a defined group of existing customers
Identifying and managing interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities
Resolving problems and ensuring customers receive high quality customer service
Developing client retention and growth plans and strategies for developing profitable business with assigned accounts
Reviewing and reporting on customer retention, business opportunity and market trends Incumbents in this specialisation may be selling directly to the ultimate purchaser or indirectly through channel partners. Incumbents matching to this specialisation are compensated based on achievement of sales targets.

About the Company

Rangam is a global, innovative, Total Talent management firm with the mission of accelerating meaningful employment for everyone! We are a minority-, woman-, and disability-owned firm with over 25 years of experience promoting sustainable and inclusive talent programs within our communities and employers. Mission & Values: Rangam's Mission: Accelerating meaningful employment for everyone Rangam's Vision: Be the world's leader in connecting talent, communities, and employers Rangam's Values: Empathy - We understand the v... Know more