- Company Name
- Sectigo
- Job Title
- NOC Analyst
- Job Description
-
**Job title**
NOC Analyst
**Role Summary**
Monitors, troubleshoots, and maintains enterprise network infrastructure to ensure high availability, security, and performance. Works with network hardware, software, cloud environments, and security tools, while documenting procedures and coordinating with vendors.
**Expectations**
- Respond to outages and incidents promptly, minimizing downtime.
- Maintain system integrity through regular updates, patches, and configuration reviews.
- Provide clear, timely reporting on performance, security, and compliance.
- Mentor junior staff and support cross‑functional teams.
**Key Responsibilities**
- Continuous monitoring of network performance, security, and capacity using tools such as SolarWinds, Nagios, LiveNX, NetFlow, SNMP, and Wireshark.
- Diagnose, resolve, and document incidents involving routing protocols (OSPF, BGP), VPNs, MPLS, AAA, and wireless networks.
- Configure, upgrade, and patch networking devices (Cisco, Juniper, Palo Alto, Fortinet, Aruba).
- Manage cloud networking (AWS, GCP) and SD‑WAN solutions (Palo Alto, Aruba/Silverpeak, Cisco/Viptela).
- Create and maintain network diagrams, SOPs, and configuration repositories.
- Coordinate with third‑party vendors, service providers, and internal stakeholders for issue resolution and capacity planning.
- Conduct performance tuning, load balancing, and firewall rule optimization.
- Participate in on‑call rotation and event‑driven escalation.
**Required Skills**
- 2+ years in NOC or network operations for enterprise‑scale environments.
- Hands‑on experience with IPv4/IPv6, OSPFv2/v3, BGP, MPLS, EVPN, and VPN technologies (IPSec, RA, Site‑to‑Site).
- Proficiency in SD‑WAN (Palo Alto, Aruba, SilverPeak, Cisco Viptela) and cloud networking (AWS, GCP).
- Strong understanding of firewall principles, stateful inspection, NAT, SAML, and AAA (RADIUS, TACACS+).
- Competence in network monitoring (SNMP, NetFlow) and analysis tools (SolarWinds, Nagios, Wireshark, tcpdump).
- Experience with automation and IaC: Terraform, Ansible, Git, JSON/YAML/XML.
- Excellent troubleshooting, analytical, and documentation skills.
- Effective communication and collaboration capabilities.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
- Relevant certifications: CCNP, CCIE, GNS3, Palo Alto NSE, CISSP, or similar (preferable).
- Master’s degree is a plus.
Manchester, United kingdom
On site
Junior
21-11-2025