Tilencia

Company Name: Tilencia
Job Title: Consultant gestion des vulnérabilités
Job Description: Job title: Vulnerability Management Consultant Role Summary Provide oversight and coordination of vulnerability management processes, ensuring timely identification, assessment, and remediation of critical vulnerabilities while facilitating communication between remediation teams, SOC, and CERT. Manage incident intake via ServiceNow, lead weekly syncs, and support security analysis requests for product activation or exemption. Expectations * Deliver daily monitoring of vulnerability scans and threat intelligence updates. * Prioritize and track remediation of critical vulnerabilities. * Act as liaison between SOC, CERT, remediation teams, and vendors. Key Responsibilities 1. Review nightly Qualys scan results and new threat alerts; validate completeness and accuracy. 2. Monitor progress of critical vulnerability remediation, ensuring SLA adherence. 3. Chair weekly coordination meetings with SOC and CERT; circulate action items and follow-up. 4. Intake security incidents and requests from ServiceNow or team mailbox; route or assign to appropriate handlers. 5. Follow up on incident responses, especially those linked to remediation feedback. 6. Evaluate and approve product activation or security exception requests, providing risk analysis. 7. Maintain remediation status reports, dashboards, and metrics for stakeholders. 8. Update documentation on vulnerability handling procedures, playbooks, and lessons learned. Required Skills * Proficiency with Qualys Vulnerability Management platform. * Experience with Splunk for log aggregation, alerting, and dashboards. * Strong knowledge of vulnerability assessment, threat intelligence, CVSS scoring, and risk prioritization. * Familiarity with SOC operations, incident response workflows, and ServiceNow. * Excellent communication, facilitation, and stakeholder management skills. * Bilingual: Native French with professional-level English (written and spoken). * Ability to operate in a fast-paced, multi-team environment. Required Education & Certifications * Bachelor’s degree in Computer Science, Information Security, or related discipline. * Professional security certifications (CISSP, CISM, or equivalent). * Experience in vulnerability management or penetration testing (CEH, OSCP, etc.) is advantageous. * English language proficiency certificate at professional level (e.g., TOEFL, IELTS) if required.

Paris, France

On site

18-02-2026

Company Name: Tilencia
Job Title: AMOA - Centre d'assistance Informatique
Job Description: Job title: AMOA – IT Assistance Center Role Summary: Supports a Front‑Office IT help Desk by training and coaching technicians, driving service quality, maintaining the knowledge base, and ensuring efficient incident resolution. Expectations: Deliver high‑quality customer support, improve processes through continuous improvement, and maintain accurate ticket data. Key Responsibilities: - Design, deliver, and update training materials (manuals, quizzes, skill matrices) for Front‑Office technicians. - Promote quality of service, focusing on user interaction, diagnostics, tool usage, and ticket content. - Conduct double‑listen sessions, pick reviews, and lead knowledge‑sharing meetings. - Identify improvement areas and propose concrete actions. - Maintain the operational knowledge base and ITSM entry models; analyze incidents to refine processes and support content. - Act as the first point of contact for technicians needing assistance with calls, contributing to higher first‑contact resolution. - Participate in major incident management: alert escalation, disseminate information, and provide instructions. - Provide call coverage during peaks or unplanned absences. Required Skills: - Strong knowledge of user‑side IT environments: Windows, Office suite, email clients, browsers. - Familiarity with ITIL processes. - Experience with an ITSM tool (e.g., ServiceNow). - Excellent writing and pedagogical abilities. - Customer‑service oriented communication style. - Analytical mindset, continuous improvement focus, teamwork. Required Education & Certifications: - Bachelor’s degree in Information Technology, Computer Science, or related field. - ITIL Foundation certification preferred.

Le mans, France

On site

24-02-2026

Company Name: Tilencia
Job Title: Consultant Support Sécurité Projets
Job Description: **Job Title** Project Security Support Consultant **Role Summary** Provide security consulting and project support to product managers and business units in information systems security, continuity, regulatory compliance, and risk management for complex, high‑impact initiatives. **Expectations** - Proven experience in IT security and risk assessment. - Ability to work collaboratively with project leaders, support teams, and senior security officers. - Strong grasp of security regulations and frameworks in the banking/financial sector. **Key Responsibilities** - Advise project managers on SSI risk identification and security solutions. - Define security, continuity, fraud prevention, and GDPR requirements with support teams. - Conduct SSI risk analyses using EBIOS or equivalent and contribute to security trade‑offs. - Raise awareness of SI security and GDPR among employees. - Maintain active security monitoring, incident response support, and escalation for group security responsibilities. **Required Skills** - Comprehensive knowledge of SI security architectures and cloud, API, micro‑services environments. - Understanding of PCI‑DSS, DSP2, LPM, NIS2, and ISO 27001/ISO 27005, EBIOS frameworks. - Experience in risk analysis (EBIOS), security gap assessment, and incident handling. - Excellent communication and stakeholder management. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Security, or related field. - Certifications preferred: CISSP, CEH; knowledge of ISO 27001/27005.

Balma, France

On site

26-02-2026

Company Name: Tilencia
Job Title: Consultant(e) IAM / SSO – RUN Plateformes d’Authentification (Banque) – Paris (H/F)
Job Description: **Job Title** IAM/SSO Operations Consultant – Authentication Platforms (Banking) **Role Summary** Provide day‑to‑day operations and maintenance of critical SSO and authentication platforms in a highly regulated banking environment. Ensure continuous availability, performance, and compliance of identity‑related services while diagnosing and resolving incident escalations, performing root‑cause analysis, and implementing preventive actions. **Expectations** - 3 – 5 + years of experience running production IAM/SSO platforms. - Proven expertise in identity federation (SAML 2.0 priority) and OAuth2/OIDC. - Strong knowledge of banking/finance compliance, audits, and availability requirements. - Professional English language proficiency. **Key Responsibilities** - Operate and monitor SSO/Authentication platforms (MCO/MCS); supervise availability, performance, logs, and alerts. - Resolve N2/N3 incidents: diagnose, troubleshoot, communicate, and, if needed, escalates. - Conduct root‑cause analyses and drive preventive actions. - Participate in on‑call rotations and extended coverage as required. - Administer identity federations, configure SSO protocols (SAML2, OIDC, OAuth2, WS‑Fed). - Integrate new applications (web, API, mobile): connectors, policies, attribute mappings, scopes. - Manage patching, version upgrades, hardening (TLS, reverse‑proxy, MFA, credential & secret management). - Enforce security policies, perform periodic security controls (N1), handle exemption requests. - Assist with internal and external audits and remediation plans. - Produce and update operational standards, guides, and procedures. - Automate recurring operations using scripts, Ansible, CI/CD pipelines. - Continuously improve performance, resilience, security, and cost effectiveness. **Required Skills** - Identity‑and‑Access‑Management (IAM) infrastructure: SAML 2.0, OpenID Connect, OAuth2, WS‑Fed. - Directory services: LDAP, Active Directory, Azure AD. - MFA, certificate management, secrets vaults. - Server environments: Linux, Windows, HTTP(S), reverse‑proxy, TLS, DNS, firewall, load balancing. - Experience with IAM solutions such as Ilex Sign&Go, Ping, ForgeRock, Keycloak, WSO2, IBM IAM, Azure AD. - Incident management following ITIL processes (incident, problem, change). - Log and trace analysis (HTTP traces, tokens, certificates). - Scripting and automation: Bash, PowerShell, Python, Ansible, CI/CD. - Strong analytical, troubleshooting, and communication skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent professional experience. - No mandatory certifications specified; industry security or IAM certifications (e.g., CISSP, CISM, AWS Security) considered advantageous.

Paris, France

On site

Mid level

03-03-2026

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