- Company Name
- Outward Housing
- Job Title
- Deputy Manager - Autism Specialist Supported Living Service - London, E4
- Job Description
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**Job title:** Deputy Manager – Autism Specialist Supported Living Service
**Role Summary:**
Oversee day‑to‑day operations and direct support for adults with autism and complex needs in a supported living setting. Provide staff leadership, coaching, and service coordination to deliver person‑centred care aligned with regulatory standards.
**Expectations:**
- Deliver high‑quality, individualized support to residents.
- Maintain compliance with CQC, safeguarding, health & safety, GDPR, and data protection.
- Demonstrate strong leadership, communication, and relationship‑building skills.
**Key Responsibilities:**
- Provide direct, person‑centred support to residents.
- Lead and supervise support staff, offering coaching and mentoring.
- Manage staff rota, scheduling, and workload distribution.
- Conduct line‑management duties, including performance reviews and professional development.
- Develop and review individual care plans in partnership with residents, families, and professionals.
- Ensure accurate record‑keeping, audit readiness, and compliance with regulatory requirements.
- Maintain a safe and supportive environment, addressing health, safety, and risk management.
- Foster a culture of positive behaviour support and person‑centred practice.
- Represent the service at external meetings, liaising with families and stakeholders.
- Work flexible hours, including evenings and weekends, to ensure consistent service delivery.
**Required Skills:**
- Strong knowledge of safeguarding and risk management in care settings.
- Experience in autism services and Positive Behaviour Support (PBS).
- Proven supervisory and leadership experience with a demonstration of coaching and mentoring.
- Excellent communication, interpersonal, and relationship‑building abilities.
- Proficient in record‑keeping, documentation, and use of secure communication systems (smartphone with SMS/authentication capability).
- Confidence in applying GDPR, confidentiality, and data protection principles.
- Ability to work flexibly, including evenings, weekends, and occasional overtime.
**Required Education & Certifications:**
- NVQ Level 2 or 3 in Health and Social Care (or equivalent).
- Training or qualification in PBS, safeguarding, or housing‑related legislation is desirable.
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