- Company Name
- Netcracker Technology
- Job Title
- Senior Project Manager
- Job Description
-
**Job Title:** Senior Project Manager
**Role Summary:**
Lead end‑to‑end delivery of large‑scale Business Support Systems (BSS) transformation programs in a telecommunications environment. Manage multi‑disciplinary, offshore, and vendor‑led teams, ensuring on‑time, on‑budget, high‑quality delivery of billing, CRM, order management, product catalog, charging, and digital channel solutions.
**Expectations:**
- Own program governance, risk, and stakeholder alignment.
- Deliver projects within scope, schedule, and budget.
- Facilitate executive reporting and steering‑committee decisions.
- Drive continuous improvement and quality through UAT and cut‑over planning.
**Key Responsibilities:**
- Initiate, plan, execute, and close complex telecom BSS programs (billing, CRM, order management, product catalog, charging).
- Define and manage scope, schedule, budget, resources, and RAID log across multiple workstreams.
- Serve as primary interface between business, IT, vendors, and system integrators.
- Establish project governance, executive reporting, and steering‑committee processes.
- Identify, mitigate, and resolve delivery risks, dependencies, and issues.
- Ensure quality through UAT, cut‑over planning, and production readiness.
- Lead vendor performance management and contractual milestone delivery.
- Support Agile, hybrid, or Waterfall delivery models as required.
**Required Skills:**
- 8–12+ years project management experience in telecommunications.
- 5+ years delivering large‑scale BSS transformations with proven success.
- Strong experience managing system integrators and offshore delivery teams.
- Deep understanding of telecom BSS architectures, integrations, and OSS/BSS APIs.
- Familiarity with leading BSS platforms (Amdocs, Netcracker, Ericsson, Oracle, Salesforce, Zuora).
- Expertise in data migration, legacy decommissioning, cut‑over planning, and production readiness.
- Mastery of project planning, financial control, RAID management, and executive reporting.
- Proficiency in Agile, Waterfall, and hybrid delivery methodologies.
- Excellent executive communication, presentation, and stakeholder management skills.
**Required Education & Certifications:**
- Bachelor’s degree in Telecommunications, Computer Science, Business, or related field.
- PMP, Prince2, or equivalent project management certification preferred.