Accor

About the Company

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.

Listed Jobs

Company Name

Accor

Job Title

Internal Communication & Corporate Events Internship (F/M/X)

Job Description

**Job Title:** Internal Communication & Corporate Events Intern **Role Summary:** Support global internal communication initiatives and corporate events, focusing on event coordination, content creation, and employee engagement strategies to foster a positive workplace culture. **Expactations:** - Master’s/MBA (4–5 years’ study) or final-year business school student in Communication or related field. - 1+ years’ internship or corporate experience in communication/agency. **Key Responsibilities:** - Manage logistics for corporate events (e.g., COMEX member interactions, townhalls, seminars) from planning to post-event evaluation. - Track event KPIs and prepare post-event reports for performance analysis. - Develop internal communication assets: write agency briefs, design visuals (Canva), draft editorial content. - Create and distribute promotional content for events via internal channels, including designing flyers/posters. - Collaborate with corporate teams to ensure brand consistency in all communication materials. - Write and engage on internal social media to drive employee participation. **Required Skills:** - Excellent written/verbal communication and professional presentation skills. - Detail-oriented with strong project management and adaptability. - Confidence in cross-department collaboration and executive interactions. - Proficiency in content creation and digital tools (Canva preferred). - Creativity in problem-solving and event enhancement. **Required Education & Certifications:** - Master’s/MBA (Bac +4/5) or equivalent in Communication or business. - Fluency in English and French. - No certifications required.

Issy-les-moulineaux, France

Hybrid

25-12-2025

Company Name

Accor

Job Title

Data Analyst Senior (freelance) – KPI & Business Insights

Job Description

**Job Title:** Senior Data Analyst – KPI & Business Insights (Freelance) **Role Summary:** Senior Data Analyst within a global Data Center of Excellence, responsible for defining, calculating, analyzing, and interpreting complex KPIs and datasets to support business decision‑making and drive sustainability/ESG initiatives. Acts as a bridge between business stakeholders and data teams, ensuring data products are accurate, reliable, and actionable while providing level‑2 user support and promoting adoption of analytics solutions. **Expectations:** - Deliver high‑quality KPI definitions and measurement frameworks aligned with business objectives. - Produce actionable insights from advanced data analysis, maintaining data integrity and timeliness. - Communicate findings clearly to non‑technical audiences and support cross‑functional collaboration. - Uphold rigorous data‑quality standards and contribute to continuous improvement of data products. - Work fluently in English (professional) and French (native) within an international, matrixed environment. **Key Responsibilities:** 1. **KPI Definition & Business Alignment** - Partner with Product Owners and business units to define relevant KPIs and measurement methods. - Capture and formalize business requirements for scalable data solutions. 2. **Data Analysis & Quality Assurance** - Conduct advanced data analyses to verify consistency, accuracy, and reliability of published data. - Ensure data products meet established quality standards and deliver on reporting deadlines. 3. **Data Product Contribution** - Support technical teams in design, deployment, and enhancement of data products. - Participate in analytical projects across the tribe and the wider CoE. 4. **User Support & Adoption** - Provide Level‑2 support, create documentation, guidelines, and best‑practice materials. - Act as super‑user/beta‑tester to improve tool adoption and usability. 5. **Deliverables** - KPI definitions and measurement frameworks. - High‑quality data analyses and consistency checks. - Business dashboards and regular reports. - Documentation for the data community. **Required Skills:** - **Technical:** Expert‑level SQL, expert data analysis, strong business liaison ability, proficient Tableau (visualization & dashboarding). - **Additional Tools (preferred):** Python, Dataiku, Snowflake or other cloud data platforms, Jira, ServiceNow. - **Languages:** Fluent French (native) and professional English. - **Experience:** Minimum 5 years in data analysis, KPI development, and analytics within a complex, cross‑functional environment. - **Core Competencies:** Ability to translate complex data into actionable insights, strong business acumen, excellent communication with non‑technical stakeholders, result‑orientation, analytical rigor, autonomy. **Required Education & Certifications:** - Bachelor’s degree (or higher) in Data Science, Statistics, Computer Science, Business Analytics, Economics, or a related quantitative field. - Relevant certifications (e.g., Tableau Desktop Specialist, SQL certification) are a plus but not mandatory.

Issy-les-moulineaux, France

Hybrid

Senior

13-01-2026

Company Name

Accor

Job Title

Product Owner/ Product Manager Data (freelance)

Job Description

Job Title Product Owner / Product Manager Data (Freelance) Role Summary Lead the vision, discovery, and end‑to‑end delivery of data products that drive business decision‑making for managers and Category Managers. Serve as the central hub between business stakeholders, data experts, and technical teams, ensuring value, quality, and adoption of the data solutions. Expectations - Own the product lifecycle from discovery to production and continuous improvement. - Deliver high‑value data products that meet stakeholder needs and maintain data integrity and reliability. - Facilitate agile ceremonies and drive cross‑functional collaboration. Key Responsibilities - Conduct user interviews and workshops to surface business problems and prioritize use cases. - Define product vision, roadmap, and prioritized backlog. - Write detailed user stories and functional/technical specifications. - Coordinate with Data Engineers and Data Scientists to oversee development, sprint planning, and releases. - Shape data modeling decisions, ensure dataset quality and consistency. - Frame and manage AI/Machine Learning use cases where relevant. - Design, evolve, and maintain dashboards and key performance indicators for managerial audiences. - Lead adoption efforts, gather feedback, and iterate on the products. Required Skills - Proven experience in Product Ownership/Product Management for data products. - Strong product discovery, functional scoping, and stakeholder facilitation skills. - Advanced SQL proficiency for analysis, exploration, and validation. - Python for data analysis, automation, and POC development. - Knowledge of AI/ML environments and capability to scope ML products. - Familiarity with Snowflake (plus), Tableau (plus), Streamlit (plus) and modern data stacks. - Expertise in agile frameworks (Scrum), Jira, and Confluence. - Excellent communication and cross‑functional collaboration. Required Education & Certifications - Bachelor’s or Master’s degree in Engineering, Data Science, Computer Science, or related field. - Graduation from a recognized engineering school or equivalent education is preferred.

Issy-les-moulineaux, France

Hybrid

13-01-2026

Company Name

Accor

Job Title

Telecom Junior Project Manager - Global Contact Centers - M/F/X

Job Description

**Job Title** Telecom Junior Project Manager – Global Contact Centers **Role Summary** Manage and optimize telecommunication systems within a global contact center environment. Ensure seamless operation of core platforms, drive performance monitoring, coordinate vendor support, and collaborate with cross‑functional teams to deliver enhancements and innovation in telephony and customer interaction channels. **Expectations** - Deliver timely solutions to maintain high‑quality communication services. - Apply project management practices to telecom initiatives. - Act as a technical liaison between operations, product, and engineering. - Foster continuous improvement and adopt emerging industry trends. **Key Responsibilities** 1. Maintain and administer core telecommunications platforms. 2. Monitor system performance; diagnose and resolve issues promptly. 3. Coordinate with vendors and service providers for issue resolution. 4. Provide technical support to contact center teams. 5. Collaborate with Operations, Product, and Tech teams to define, integrate, and test new features and system enhancements. 6. Stay updated on industry developments in IVR, interactive voice response, and telephony. 7. Support the development of self‑service capabilities and interaction channels. **Required Skills** - Technical project management experience (minimum 2 years). - Knowledge of telephony systems, IVR solutions, and AWS Amazon Connect (plus). - Strong problem‑solving, organization, and structured thinking. - Effective communication in professional English. - Pragmatic, flexible, and results‑oriented mindset. - Team player comfortable in a multicultural, international environment. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent practical experience. - No mandatory certifications, but familiarity with telecom project management or Agile processes is advantageous.

Issy-les-moulineaux, France

Remote

Junior

27-01-2026