- Company Name
- Arlettie Paris
- Job Title
- Chef(fe) de projet E-Commerce - PMO
- Job Description
-
**Job Title**
Chef(fe) de projet E-Commerce - PMO
**Role Summary**
Lead end‑to‑end project management for a high‑growth luxury partner’s e‑commerce retail program. Act as the central point of contact, ensuring alignment and execution across internal teams and external partners, while driving strategic roadmap execution and performance optimization.
**Expectations**
- Proven experience (5–8 years) managing complex projects in fashion and luxury.
- Strong command of cross‑functional coordination in fast‑moving, high‑expectation environments.
- Ability to influence senior leadership through clear, data‑driven communication.
**Key Responsibilities**
- Structure, maintain, and evolve the partner’s global roadmap; prioritize initiatives with online direction and COO.
- Monitor milestones, deadlines, and contractual commitments (SLAs, reporting).
- Conduct weekly, monthly, and steering‑committee meetings; provide status updates and expert insights.
- Coordinate internal teams: Production, Tech & Product (shop platform, specs), Supply Chain & Logistics, Customer Service & after‑sales, Finance (P&L, cost control), Legal/Compliance.
- Facilitate proactive engagement with partner brands, anticipating needs and delivering actionable recommendations.
- Formalize partner‑specific processes; implement project rituals (weekly updates, clear reporting, post‑mortem reviews).
- Build and maintain documented knowledge base (Notion, Drive, Teams).
- Track and drive key performance indicators: GMV, revenue, margin, EBITDA, traffic, conversion, basket size, logistics and after‑sales quality, delivery adherence.
- Identify and propose continuous improvement opportunities to enhance performance, margin, and operational fluidity.
**Required Skills**
- Project Management / PMO expertise; experience with enterprise‑level e‑commerce initiatives.
- Cross‑functional coordination, stakeholder management, and executive communication.
- Strong analytical skills: data interpretation, P&L ownership, KPI monitoring.
- Proficient in documentation tools (Notion, Drive, Teams).
- English fluency (written & spoken) mandatory; additional languages (French, Italian, German) advantageous.
**Required Education & Certifications**
- Graduate of a business school (École Supérieure de Commerce) or equivalent.
- Relevant certifications in Project Management (PMP, Prince2, or equivalent) preferred.