Ricoh Europe

About the Company

Ricoh is empowering digital workplaces using innovative technologies and services, thus enabling individuals to work smarter. With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD).

For further information, please visit www.ricoh-europe.com.

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Listed Jobs

Company Name

Ricoh Europe

Job Title

IT Vendor Manager

Job Description

**Job Title:** IT Vendor Manager **Role Summary:** Manage and optimize relationships with key IT vendors, oversee contract negotiations and compliance, monitor performance, and drive continuous improvement and cost optimization across the vendor ecosystem. **Expectations:** - Serve as primary liaison for vendor issues, mitigating risks. - Align vendor activities with business priorities and IT strategy. - Ensure contract compliance, negotiate favorable terms, and identify consolidation opportunities. - Lead performance reviews, KPI/SLA tracking, and cost‑saving initiatives. - Promote adoption of emerging technologies to enhance agility. **Key Responsibilities:** - Build and maintain strong relationships with vendors such as Microsoft, Oracle, IBM, Adobe, ServiceNow. - Develop and maintain a vendor contract management framework; document and track all agreements. - Collaborate with procurement, legal, IT, and business units on negotiations and contract amendments. - Conduct regular vendor performance assessments; implement improvement plans and ROI optimization. - Research market trends and evaluate new vendors/technologies for potential adoption. - Advocate for vendor consolidation and service rationalization where beneficial. **Required Skills:** - Proven vendor management and procurement experience in a fast‑paced, technology‑driven environment. - Strong negotiation, analytical, and problem‑solving abilities; data‑driven decision making. - Excellent communication, interpersonal, and stakeholder‑management skills. - Knowledge of IT service delivery models (cloud, SaaS, PaaS, IaaS). - Familiarity with contract management tools (e.g., Ariba, Coupa) and IT procurement best practices. - Ability to manage multiple priorities, work independently and within cross‑functional teams. **Required Education & Certifications:** - Bachelor’s degree in Information Technology, Business Administration, or related field (preferred). - Relevant certifications such as ITIL, Six Sigma, or equivalent (optional but advantageous).

Watford, United kingdom

On site

30-09-2025