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GiGa-Ops Global Solutions

GiGa-Ops Global Solutions

gigaopsglobal.com

1 Job

6 Employees

About the Company

Overview

-For Immediate Assistance, call +1 (224)-253-9417

-Giga-Ops Global Solutions is a rapidly growing IT consulting services company with locations in the United States, specifically in Illinois, and in Hyderabad, India.

-We assist clients in their transformation journey through consulting, industry solutions, business process services, digital and IT modernization, and managed services. Committed to our clients' long-term success, we seamlessly blend global reach with local client attention to serve them worldwide. This commitment expedites our consultants' placement in client projects, ensuring the quickest possible turnaround time.

-We boast a highly experienced marketing and placement team with dedicated recruiters specifically assigned for marketing and placement purposes. This dedicated approach facilitates our consultants in securing placements at client projects in the shortest possible time.

-We initiate resume marketing within 48 hours of a consultant joining our team.

-100% Guaranteed Placement Assistance.

-Giga-Ops Global Solutions facilitates placements for individuals with various work authorizations, including US Citizen, Green Card, H-1B, OPT-EAD, CPT, H4-EAD, GC-EAD, L2-EAD, TN VISA, E3 VISA

Website
https://gigaopsglobal.com/

Industry
Information Technology & Services


Specialties
Online Recruitment, Bench Sales, Technical Recruitment, Talent Acquisition, Independent Contract Recruitment (ICR), US Staffing, Account Management, Business Development, Human Resources, C2C, W-2 Recruitment, Sourcing, and Resume Screening

Listed Jobs

Company background Company brand
Company Name
GiGa-Ops Global Solutions
Job Title
Desktop Support Engineer
Job Description
Job Title: Desktop Support Engineer Role Summary: Provide on‑site first and second line desktop support for Windows-based desktops, laptops, printers, and peripherals across multiple office locations in France. Responsible for hardware and software troubleshooting, user account management, endpoint imaging, and maintaining SLA‑compliant ticket resolution. Expectations: - Deliver consistent, timely support for end‑users in enterprise and SMB environments. - Escalate complex incidents to network/security teams and ensure closure per SLA. - Execute device lifecycle management, including patching, imaging, and decommissioning. Key Responsibilities: 1. Triage, diagnose, and resolve desktop, peripheral, and connectivity issues via the ticketing system. 2. Manage user accounts, group memberships, and permissions in Active Directory and Microsoft 365. 3. Deploy and maintain Windows endpoint images, apply patches, and manage device lifecycle using SCCM/Intune. 4. Perform hardware diagnostics, repairs, and replacements; install/configure peripherals, Wi‑Fi, and local network connections. 5. Document troubleshooting steps, update knowledge base articles, and contribute to process improvement initiatives. Required Skills: - Proficiency with Windows 10 and Windows 11. - Active Directory administration. - Microsoft 365 provisioning and support. - Intune and SCCM management. - ServiceNow ticketing. - Remote support tools. - Hardware diagnostics and troubleshooting. - TCP/IP networking fundamentals. - (Preferred) macOS support, VoIP/Unified Communications (e.g., Cisco, Teams Phone), French language proficiency. Required Education & Certifications: - High school diploma or equivalent (Bachelor’s or related technical degree preferred). - Valid right to work and reside in France. - Professional certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are advantageous.
Paris, France
On site
09-03-2026