- Company Name
- Nigel Frank International
- Job Title
- Business Central Project Manager
- Job Description
-
Job Title: Business Central Project Manager
Role Summary: Manage end‑to‑end deployment of Microsoft Dynamics 365 Business Central and LS Retail across 131 retail stores on a 9–12 month contract. Lead planning, coordination, governance, budgeting, and testing; act as primary liaison between the implementation partner, internal teams, and vendors. Deliver project on time, within scope, and on budget.
Expectations:
- Lead a large‑scale, multi‑site retail ERP/POS transformation.
- Coordinate cross‑functional teams, vendors, and store leadership.
- Maintain rigorous project governance, risk management, and financial controls.
- Provide executive status reporting and ensure stakeholder alignment.
Key Responsibilities:
1. **Project Leadership & Coordination**
- Own full project lifecycle: planning, build, go‑live, stabilization.
- Coordinate with partner PMs on project plans, milestones, resource schedules, RACI matrices, and deployment wave plans.
- Drive configuration and validation iterations, ensuring functional coverage in solution design.
2. **Governance & Communication**
- Facilitate Steering Committee meetings, status reviews, and change control processes.
- Produce dashboards, risk logs, financial summaries, and deployment metrics.
3. **Financial & Vendor Management**
- Track budget, vendor costs, and variance reporting.
- Ensure contract compliance, SLA adherence, and commercial terms.
4. **Technical & Deployment Readiness**
- Oversee POS, payments, inventory, reporting integrations, and hardware configurations.
- Manage testing strategy: unit, integration, UAT, regression; handle issue tracking and resolution.
5. **Risk & Issue Management**
- Identify, assess, mitigate, and report risks promptly.
Required Skills:
- 5+ years PM experience in enterprise retail or ERP deployments (incl. Business Central/LS Retail).
- Proven multi‑site rollout experience (50+ stores, preferably 100+).
- Deep knowledge of Business Central, LS Retail, retail workflows, POS, payments, inventory, promotions, pricing, and hardware.
- Experience with waterfall, agile, or hybrid delivery methodologies and wave planning.
- Strong stakeholder engagement, executive communication, and vendor management.
- Budget control, contract/SLA oversight, analytical, decision‑making, and problem‑solving capabilities.
- Ability to travel up to 25–40% during peak deployment periods.
Required Education & Certifications:
- Minimum bachelor’s degree in Business, Information Systems, or related field.
- PMP, PRINCE2, or Scrum Master certification preferred.
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