Job Specifications
IT Engineer
London | Hybrid
Salary: Up to £55,000
We are working with a London-based organisation to recruit an experienced IT Engineer to join a small, collaborative technology team. The role supports a geographically distributed user base and a modern IT environment with a strong focus on reliability, security, and service quality.
This is a broad, hands-on position suited to someone who enjoys variety, ownership, and working closely with the business.
As an IT Engineer, you will be a key point of contact for day-to-day technology support while also contributing to the ongoing operation and improvement of the IT estate. The role combines end-user support, systems administration, cloud platforms, and infrastructure operations.
You will interact with users at all levels of the organisation and work in a hybrid model.
Key Responsibilities
Provide hands-on technical support to end users, both onsite and remotely
Act as an escalation point for complex technical issues
Support users across multiple locations, ensuring consistent service delivery
Prepare, configure, and deploy laptops, mobile devices, and user applications
Manage incidents through to resolution, coordinating with third-party suppliers where required
Administer and maintain cloud-based and on-premise systems
Support day-to-day infrastructure operations and platform stability
Participate in a rotating out-of-hours support schedule
Contribute to initiatives focused on improving reliability, security, and efficiency
Maintain clear and accurate technical and operational documentation
Technical Skills & Experience
Several years’ experience in a broad IT support, operations, or engineering role
Strong working knowledge of Windows 11 desktop environments
Good understanding of networking fundamentals
Hands-on experience administering Microsoft 365, including identity, device management, and collaboration tools
Experience supporting cloud platforms and virtualised environments
Awareness of security best practices, access controls, and data protection principles
Exposure to backup, recovery, and high-availability solutions
Desirable (but not essential)
Scripting or automation experience (e.g. PowerShell, Power Automate)
Experience working with third-party vendors and service providers
Relevant technical certifications (Microsoft, networking, or security)
A technical or scientific academic background
Personal Attributes
Confident communicator, comfortable supporting a wide range of users
Strong service mindset with a practical, solution-focused approach
Able to work independently while contributing effectively within a small team
Well organised, detail-oriented, and able to manage competing priorities
Curious and keen to learn new technologies
What’s On Offer
Salary up to £55,000 depending on experience
Hybrid working with a London office base
Broad technical exposure rather than a narrowly defined role
A position with real ownership and the opportunity to influence how IT is delivered
About the Company
We’re the recognized global leaders in Microsoft recruitment; it’s all we do.
Since 2006, we’ve worked with over 21,000 organizations around the world to meet their staffing needs. Our 500+ consultants work in 12 offices across Europe, North America and Asia-Pacific to give you access to the best Microsoft jobs available.
As part of Tenth Revolution Group, we focus exclusively on Microsoft recruitment. We’ve been able to build relationships with some of the biggest Microsoft customers, partners, and ISVs, giving us exclusi...
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