Shippeo

www.shippeo.com

2 Jobs

246 Employees

About the Company

Shippeo is a global leader in real-time multimodal transportation visibility, helping major shippers and logistics service providers operate more resilient, sustainable, and customer-centric supply chains.

This is made possible with highly accurate real-time operational visibility and Transport Process Automation™ to streamline transportation processes, reduce latency and improve operational efficiency. Their Multimodal Visibility Network integrates with more than 1,000 TMS, telematics and ELD systems, enabling Shippeo’s platform to provide instant access to real-time shipment tracking across all transport modes, in a single portal, through an intuitive user experience.

A proprietary and industry-leading machine learning algorithm offers unmatched ETA accuracy, allowing supply chain companies to quickly anticipate problems, proactively alert customers, efficiently manage exceptions with collaborative workflows, and GHG emissions from supply chain transport.

Hundreds of customers, including global brands like Ahold Delhaize, AkzoNobel, Amazon, Avery Dennison, Bosch Siemens Hausgeräte, Carrefour, Coca-Cola HBC, Jaguar Land Rover, Heineken, Kuehne+Nagel, L’Oréal, LVMH, Renault Group, Sabic, Saint-Gobain, Siemens Energy and XPO Logistics, trust Shippeo to track more than 32 million shipments per year across 110 countries.

Learn more at www.shippeo.com

Listed Jobs

Company Name: Shippeo
Job Title: Revenue Operations Manager
Job Description: **Job Title** Revenue Operations Manager **Role Summary** Design, implement, and optimize the end‑to‑end revenue engine for a B2B SaaS organization. Act as the central integrator among Sales, Marketing, Customer Experience, and Finance to deliver a single source of truth for pipeline, enablement, and forecasting. **Expectations** - 7+ years in B2B SaaS GTM Operations or equivalent. - Demonstrated success building complex revenue models, forecasting cadences, and translating data into actionable insights. - Deep proficiency in Salesforce; experience with HubSpot, Front, PlanHat, and AI‑powered sales productivity tools is advantageous. - Proven ability to influence senior leadership and collaborate cross‑functionally. - Fluent in English; French fluency welcomed. **Key Responsibilities** 1. Partner with CRO, CMO and Finance to build annual revenue and funnel plans and drive a rigorous forecasting cadence (e.g., via Clari). 2. Maintain the integrity and connectivity of the core technology stack (Salesforce, HubSpot, Front, PlanHat), ensuring systems operate as a cohesive engine. 3. Design, document, and automate sales, marketing, and customer lifecycle processes, deploying AI‑enabled tools to improve productivity and data accuracy. 4. Establish feedback loops for lead qualification, support marketing attribution & intent modeling, and operationalise pipeline health metrics. 5. Enable GTM strategy through territory design, account planning, and data enrichment initiatives that uphold high CRM data quality. 6. Serve as a critical bridge with dotted reporting into CRO, CMO, and as an active contributor to Revenue and Marketing leadership teams. **Required Skills** - Salesforce architecture & administration - Revenue forecasting & pipeline analytics - Process mapping, workflow automation, AI tool integration - Cross‑functional collaboration & influence - Data‑driven decision making - Strong written and verbal communication in English **Required Education & Certifications** - Bachelor’s degree in Business, Finance, or related field - Professional certifications (e.g., Salesforce Administrator/Advanced Administrator, Certified Revenue Management Professional) are a plus, but not mandatory.

Company Name: Shippeo
Job Title: Customer Delivery Manager (German-Speaking)
Job Description: **Job title** Customer Delivery Manager (German Speaking) **Role Summary** Drive end‑to‑end onboarding, support, and relationship management for Shippeo’s German-speaking carriers and customers. Act as the technical liaison between carriers, customers, and internal teams to ensure smooth integration, high data quality, and customer satisfaction within a fast‑paced SaaS environment. **Expectations** - Manage a portfolio of German‑language customers and carrier networks. - Own recurring customer meetings to maintain strategic alignment and CSAT. - Resolve complex technical and operational issues with minimal escalation. - Deliver measurable improvements in onboarding time, data accuracy, and tracking performance. **Key Responsibilities** 1. Lead carrier & technical onboarding—mobile, telematics, and TMS integrations until carriers are fully operational. 2. Serve as primary point of contact for high‑complexity carrier and customer queries; facilitate 3‑party calls to eliminate bottlenecks. 3. Conduct regular customer meetings, providing status updates, best‑practice guidance, and CSAT tracking. 4. Collaborate cross‑functionally with Customer Success, Implementation, Integration Engineers, Solutions, and Product teams to drive data quality and product enhancements. 5. Create and maintain onboarding documentation, training materials, and escalation playbooks. 6. Monitor and report on key performance indicators such as onboarding speed, CSAT, and tracking accuracy. **Required Skills** - 2+ years in a fast‑paced tech environment (SaaS, tech consulting, project management, or technical account management). - Fluent in German and English (C1 or higher). - Strong technical acumen: SQL, Excel, APIs, EDI, and Salesforce or comparable CRM. - Proven project‑management ability—manage multiple concurrent client projects. - Excellent communication & troubleshooting skills, adept at translating technical concepts for non‑technical stakeholders. - Autonomous, ownership‑driven, with analytical problem‑solving mindset. - Team player with cross‑department collaboration experience. **Required Education & Certifications** - Bachelor’s degree in Engineering, Business, or related field; supply‑chain specialization preferred. - No specific certifications mandatory; proficiency in relevant tools (SQL, Salesforce) is required.