- Company Name
- ideaHelix
- Job Title
- Business Analyst (OnlyW2)
- Job Description
-
**Job Title:** Business Analyst
**Role Summary:**
Business Analyst responsible for eliciting, analyzing, and documenting business requirements, creating and maintaining process documentation, and translating needs into functional specifications, user stories, and API artifacts. Acts as the liaison between business units and IT teams, collaborates in Agile environments, and supports solution validation and testing.
**Expectations:**
- Minimum 5 years of experience in business analysis or a related discipline.
- Proven ability to work independently, manage multiple stakeholders, and deliver high‑quality documentation.
- Strong analytical mindset with a proactive learning attitude toward new domains and technologies.
**Key Responsibilities:**
- Elicit, analyze, and document business requirements from stakeholders.
- Conduct current-state process analysis, identify gaps, and design improvement opportunities.
- Produce end‑to‑end process maps, SOPs, flowcharts, and an “API playbook.”
- Convert business needs into functional specs, user stories, and use cases for development teams.
- Collaborate with product owners, Scrum masters, developers, and QA to design, assess feasibility, and validate solutions.
- Define and support test plans, cases, and scripts; facilitate defect triage and resolution.
- Maintain regular status communication, highlighting progress, risks, and recommendations.
- Build and sustain relationships with business partners, advocating for high‑value solutions.
**Required Skills:**
- Proficient SQL (query writing and reporting).
- Hands‑on experience with RESTful APIs (design, consumption, documentation).
- Strong process‑mapping abilities (Miro or similar) and creation of SOPs and API guides.
- Excellent written and verbal communication; ability to present complex concepts clearly.
- Agile/Scrum tool proficiency (JIRA, Confluence).
- Strong problem‑solving, consensus‑building, and self‑starter capabilities.
- Ability to quickly learn new technologies and business domains (e.g., dental health insurance).
**Required Education & Certifications:**
- Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field (preferred).
- Relevant certifications (e.g., CBAP, PMI‑PBA, Agile Scrum Master) are a plus but not mandatory.