Modjo

www.modjo.ai

1 Job

81 Employees

About the Company

Modjo's mission is to revolutionize the way sales organizations work and become the leader in Conversation Intelligence in Europe. Modjo's platform helps companies improve business strategy and execution by detecting key information in all customer/prospect interactions.

This allows companies to gain insights into what is happening on the field, make the right decisions and achieve better results.

Modjo is trusted by +400 Europeans companies, among them Bouygues Telecom, Doctolib, WorkMotion, PayFit.

Listed Jobs

Company Name: Modjo
Job Title: Mid-Market Account Manager (F/M)
Job Description: Job Title: Mid-Market Account Manager Role Summary Manage a portfolio of mid‑size clients (EUR 10‑15 k) using an AI‑powered Revenue Intelligence platform. Drive onboarding, adoption, customer success, retention, upsell, and process automation while collaborating closely with the Scaled Account Manager. Expectations - 2+ years in account management, customer success, or B2B sales. - Proven influence with C‑level stakeholders. - Bilingual in English and French. - Highly organized, autonomous, and solution‑oriented. - Track record of meeting or exceeding revenue targets (bonus). Key Responsibilities 1. Design and execute tailored onboarding and implementation plans. 2. Build trust‑based relationships; act as a strategic advisor at C‑level. 3. Identify upsell opportunities; lead contract renewals with the account executive. 4. Serve as customer advocate, raising insights to product and engineering teams. 5. Champion AI capabilities, educating clients on platform value. 6. Industrialize and automate processes to increase efficiency and scalability. 7. Coordinate with the Scaled Account Manager to align strategy and share best practices. Required Skills - Account & customer success management. - B2B sales and renewal negotiation. - Strong communication and presentation skills. - Project management and organizational ability. - AI/product knowledge and data‑driven decision making. - Familiarity with SaaS, CRM, and customer success platforms (e.g., Salesforce, Outreach). - Bilingual English/French proficiency. - Entrepreneurial mindset, problem‑solving, and self‑direction. Required Education & Certifications - Bachelor’s degree in Business, Marketing, Computer Science, or related field. - Certifications in Salesforce, Customer Success, or SaaS sales (preferred).