Dŵr Cymru Welsh Water

About the Company

Bath-times, half-times, party-times, meeting-times, and cooking-times. Our water brings Wales to life! It helps 3 million people stay healthy and clean every day. It keeps businesses running smoothly and life flowing along.

At Welsh Water, we put every penny, every ounce of energy, and a lot of love into bringing Wales to life, by putting clean water into homes and businesses, and taking wastewater safely away.

We're the engineers and scientists, rangers and customer advisors that keep the taps flowing and keep our customers happy. And we're thousands of other incredibly diverse roles with National responsibility. All working to the highest standards of satisfaction. In a business where safety and care for every colleague is never compromised.

We're in every community. And for every community. We're Welsh Water. The people with the passion to bring futures to life in a business that brings Wales to life!

Privacy Policy: https://www.dwrcymru.com/privacy

Listed Jobs

Company Name

Dŵr Cymru Welsh Water

Job Title

Water Operational Response Analyst

Job Description

Job Title: Water Operational Response Analyst Role Summary: Serve as the technical and analytical lead for Water Distribution within Operational Response & Control Hubs, providing expert advice, risk assessment, and incident response support to shift managers and senior decision‑makers. Expactations: Deliver swift, evidence‑based guidance on network disruptions and water quality issues, prioritize outcomes, and coordinate with front‑line teams to protect public health and minimise customer impact. Key Responsibilities - Lead technical analysis of water network incidents, using hydraulic modelling and corporate systems. - Develop, approve, and monitor risk assessments and method statements for safety, quality, and public health compliance. - Coordinate planned work and incidents, ensuring adherence to agreed plans and alarm strategies. - Support Water Asset Controllers with analysis of treatment works, reservoirs, and trunk mains. - Manage pressure and CML alarms, performing root cause analysis and threshold adjustments. - Generate regulatory reporting data (DWI, pollution events) and conduct post‑incident reviews. - Produce asset‑risk and strategic reports for management. - Provide shift updates, handover reports, and participate in standby rota. Required Skills - Strong technical and analytical thinking with decision‑making confidence. - Expertise in water/network engineering, hydraulic modelling, and complex data analysis. - Proven ability to assess prioritisation and deliver accurate, rigorous recommendations. - Excellent organisational, workload‑management, and self‑manning under pressure. - Effective communication and stakeholder engagement skills. - Collaborative, accountable, and team‑focused approach. - Proficiency in IT systems and analytical tools. Required Education & Certifications - Degree or equivalent experience in Civil Engineering, Water Engineering, or related discipline. - Minimum 2–3 years experience in the water industry, utilities or engineering sector. - Knowledge of regulatory frameworks (DWI, NRW, Environment Agency) preferred.

Cardiff, United kingdom

On site

13-11-2025