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TP

TP

www.tp.com

2 Jobs

214,173 Employees

About the Company

TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
We deliver the most advanced, digitally-powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

Listed Jobs

Company background Company brand
Company Name
TP
Job Title
Beauty Advisor - French (Remote) for 9 Months Contract
Job Description
**Job Title:** Beauty Advisor - French (Remote) for 9 Months Contract **Role Summary:** Remote customer support role for beauty products, providing multilingual assistance (French) via multiple channels. Focus on resolving inquiries, handling payments securely, and maintaining brand loyalty. 9-month contract. **Expectations:** Customer-centric approach; ability to manage objections, communicate professionally, and perform under pressure. Open to feedback, adaptable, and detail-oriented with strong analytical thinking. Proficiency in typing (40 WPM, 90% accuracy) and MS Office required. **Key Responsibilities:** - Assist customers with beauty product inquiries via chat/email. - Provide timely, accurate support while ensuring data confidentiality. - Process payments and resolve transaction issues. - Escalate critical issues promptly to maintain customer satisfaction. - Collaborate with teams to optimize support workflows. **Required Skills:** - Interpersonal: Active listening, objection handling, professional communication, emotional intelligence. - Technical: Typing (40 WPM, 90% accuracy), MS Windows/Office, French language (read/write/speak). **Required Education & Certifications:** None specified.
Paris, France
Remote
12-01-2026
Company background Company brand
Company Name
TP
Job Title
Beauty Advisor French - Remote Based Malaysia
Job Description
**Job Title** Beauty Advisor French – Remote (9‑Month Contract) **Role Summary** Provide expert online beauty product support in French, ensuring exceptional customer service, secure payment processing, and brand integrity while collaborating to enhance support workflows. **Expectations** - Deliver responses on time across all communication channels. - Meet or exceed KPI thresholds (target RM9000+RM400). - Maintain a typing speed of 40 WPM with 90 % accuracy. - Keep customer data and payment details secure. - Escalate priority issues promptly. **Key Responsibilities** - Assist customers with product inquiries, usage guidance, and troubleshooting. - Handle transactions, refunds, and payment processing securely. - Communicate professionally, employing active listening and objection handling. - Preserve brand reputation through consistent, respectful interactions. - Collaborate with the team to identify and implement support process improvements. - Escalate complex or unresolved issues to higher-level support. **Required Skills** - Strong customer‑service orientation; calm under pressure. - Active listening, objection handling, and clear, professional communication. - Emotional intelligence and a positive learning mindset. - Analytical and critical‑thinking abilities. - Typing: 40 WPM, 90 % accuracy. - Proficiency in MS Windows and Office. - Fluency in French (reading, writing, speaking); additional language proficiency is a plus. **Required Education & Certifications** - High school diploma or equivalent. - No specific certifications required.
Paris, France
Remote
12-01-2026