- Company Name
- DECIEM | THE ABNORMAL BEAUTY COMPANY
- Job Title
- Senior Manager, Online Transportation
- Job Description
-
**Job Title:** Senior Manager, Online Transportation
**Role Summary:**
Leads end‑to‑end direct‑to‑consumer (DTC) and omni‑channel transportation operations, overseeing carrier strategy, contract negotiations, network optimization, and technology integration to ensure on‑time, cost‑effective, high‑quality delivery while enhancing the customer experience.
**Expectations:**
- Deliver measurable cost‑savings and performance improvements across parcel and freight modes.
- Maintain carrier service levels meeting or exceeding defined KPIs for speed, accuracy, and cost.
- Ensure seamless cross‑functional collaboration with supply chain, fulfillment, e‑commerce, IT, and customer service teams.
- Implement and continuously improve transportation management systems (TMS) and related automation tools.
- Provide transparent reporting and analytics to drive data‑based decision making.
**Key Responsibilities:**
- Own and manage DTC and omni‑channel transportation, including carrier relationships and last‑mile delivery across owned sites and 3PLs.
- Develop and execute cost‑reduction initiatives while preserving delivery quality and speed.
- Partner with Supply Chain Planning, Fulfillment, and other internal teams to align operations across channels.
- Implement, maintain, and enhance TMS, carrier APIs, and automation solutions for shipment execution and tracking.
- Deploy and manage BI dashboards (Power BI, Tableau, Looker) for KPI visibility and performance monitoring.
- Lead technology‑driven projects such as dynamic rate shopping, carrier performance analytics, and AI‑based routing.
- Conduct network optimization using advanced analytics and scenario modeling.
- Contribute to ERP system enhancements and new module implementations.
- Monitor, report, and act on key performance indicators for fulfillment, inventory, and fine‑mile efficiency to reduce lead times and improve customer experience.
**Required Skills:**
- Strong analytical mindset with proven cost‑saving track record.
- Proficiency in ERP systems (e.g., SAP, Oracle, Manhattan, MS Dynamics, Salesforce).
- Advanced Excel, SQL, and data‑visualization skills.
- Experience with BI tools (Power BI, Tableau, Looker).
- Knowledge of carrier management, TMS, and API integrations.
- Excellent negotiation and stakeholder management abilities.
- Ability to lead cross‑functional projects and drive technology adoption.
**Required Education & Certifications:**
- Bachelor’s degree in Supply Chain, Logistics, Business Analytics, or a related field.
- Minimum 5 years of transportation or logistics management experience, preferably in DTC/omni‑channel environments.
- Relevant certifications (e.g., CSCP, CLTD, PMP) are a plus but not mandatory.