Job Specifications
WHAT ON EARTH IS DECIEM?
Known as “The Abnormal Beauty Company”, DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder, Nicola Kilner.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE'RE LOOKING FOR
The Senior Manager of Online Transportation oversees the end-to-end movement of goods across all direct-to-consumer online channels, ensuring on-time, cost-efficient, and high-quality delivery performance. This role leads carrier strategy, contract negotiations, and network optimization while leveraging analytics and technology to identify cost-saving opportunities and enhance customer experience. The manager partners cross-functionally with fulfillment, supply chain, customer service & eCommerce teams to build scalable, data-driven transportation solutions that support business growth and operational excellence
This is a full-time, permanent position and candidates can work at either our Distribution Center located in Mississauga or at our Corporate Head Office Located in Liberty Village. It offers a hybrid work scheduled or 2-days a week, work from home and 3-days a week, in-office.
PAY RANGE
The anticipated base salary for this position is $92,000 - $130,000.
Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location.
WHAT YOU'D BE DOING IN THIS ROLE
Own and manage all DTC and omni-channel transportation operations, including carrier relationships, fulfillment integration, and last-mile delivery performance across both DECIEM sites and 3PLs
Business lead & key contact for all DTC transportation functions and Develop and execute cost-saving initiatives across parcel and freight modes whilst optimizing delivery quality & speed
Partner with Supply Chain Planning, Fulfillment, and wider internal teams to ensure seamless operations across all channels
Implement and maintain transportation management systems (TMS), carrier APIs, and automation tools to streamline shipment execution and tracking
Leverage technology to drive efficiencies throughout the post-order customer journey
Collaborate with IT and operations to deploy data dashboards and BI tools (e.g., Power BI, Tableau, Looker) for KPI visibility
Champion technology-driven solutions like dynamic rate shopping, carrier performance analytics, and AI-based routing.
Drive network optimization projects using advanced analytics and scenario modeling.
Own & participate in the continuous development and improvement (adding new modules/functionalities) of ERP systems
Monitor & report on key performance indicators for fulfillment, inventory & fine mile efficiency, accuracy, and cost-effectiveness in order to implement improvements to optimize workflows and reduce lead times with a key focus on improving the overall customer experience
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
Bachelor’s degree in Supply Chain, Logistics, Business Analytics, or related field.
5+ years of experience in transportation or logistics management, ideally in a DTC or omni-channel environment.
Proven track record of driving cost savings through process improvement and analytics.
Proficiency with multiple platforms, ERP systems, and BI tools (e.g., Salesforce, MS Dyanmics, SAP, Oracle, Manhattan, Power BI, Tableau)
Strong command of Excel, SQL, and data visualization for reporting and analysis.
WHAT YOU'LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
6 months of paid time off for new parents (inclusive of all genders).
Work from anywhere 4 weeks per year.
A hybrid work model (for applicable roles).
Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a People first company that lives by our core values to…
Do the right thing
Create impact
Respect small things
Care too much
Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some prett
About the Company
DECIEM is a humble and happy umbrella of good beauty brands like NIOD and The Ordinary. We've been called every good and bad thing you can think of like "the most thrilling thing to happen to skincare", and "the hottest beauty company right now".
Over the past year, we've sold more than one product every second, opened the doors to our 35th store, and welcomed our 1000th employee. With many products in development, a new 70,000 square-foot HQ to call home, and plans for even further retail expansion, we are excited to do e...
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