- Company Name
- Idexcel
- Job Title
- Telecommunications Engineer
- Job Description
-
Job Title: Telecommunications Engineer
Role Summary: Provide on‑site support for enterprise telecom and network infrastructure, ensuring installation, verification, and maintenance of voice, data, and Wi‑Fi systems.
Expectations: • 2‑5 years of on‑site or desk‑side network support. • US citizen or permanent resident (green card). • No extensive overseas travel (≤6 months in last 5 years). • Proficiency in Cisco‑centric WAN, LAN, and WLAN environments.
Key Responsibilities:
• Install, verify, and maintain telecom equipment, network ports, fiber, Ethernet, and IP networks.
• Configure and manage LAN infrastructure, switches, UPS, Wi‑Fi, VCS, and IP phone devices (setup/moves).
• Conduct inventory, prioritize repairs, and document configuration diagrams and programming.
• Program voice/data networks, set up interfaces, and activate remote access tools.
• Perform service verification, re‑program circuits, troubleshoot alarms, and resolve issues with engineers.
• Analyze network performance, prepare reports, and recommend improvements.
• Maintain documentation, test backup procedures, and update records.
• Respond to service tickets, moves/set‑ups, and provide white‑glove executive support.
Required Skills:
• 2‑5 years on‑site network support (Cisco routers, switches, wireless controllers, lightweight APs).
• Experience with Cisco RADIUS (NPS/ISE) and WLAN technologies (802.11 b/g/n/ac, WPA2, EAP‑TLS, 802.1x, AAA).
• Proficiency with enterprise monitoring and incident tools (Remedy, ServiceNow, etc.).
• Ability to write technical documentation (knowledge‑base articles, wiki).
• Strong troubleshooting, root‑cause analysis, and documentation skills.
Required Education & Certifications:
• Bachelor’s degree in Telecommunications, Computer Science, or related field *or* 4 additional years of relevant experience.
• Network certifications such as CompTIA Network+ or CCNA.
Washington dc-baltimore, United states
On site
Junior
16-03-2026