- Company Name
- Accion Labs
- Job Title
- ServiceNow developer
- Job Description
-
Job Title: ServiceNow Developer
Role Summary
Senior ServiceNow developer with 10+ years of experience responsible for designing, developing, and maintaining integrations, portals, and mobile applications within a ServiceNow environment. Focus on migrating legacy API code to low‑code/no‑code solutions and troubleshooting integration issues across multiple external systems.
Expectations
- Deliver high‑quality code and integrations on time for a 12‑month contract.
- Collaborate with internal stakeholders (e.g., product owners, business analysts) and external clients to elicit requirements.
- Adhere to Agile development practices and engineering best practices (coding standards, code reviews, source control, CI/CD).
- Provide ongoing maintenance and support for existing integrations and portals.
Key Responsibilities
- Maintain and troubleshoot existing ServiceNow integrations with 12 external applications (LDAP, SolarWinds, T‑Mobile, etc.).
- Design, develop, and deploy new integrations using REST APIs and Web Services.
- Lead migration of legacy API integration code to Low‑Code/No‑Code platforms.
- Build and configure Customer, Contractor, and Service Portals.
- Develop Mobile Agent app features.
- Implement Access Control Lists, Business Rules, Client Scripts, Script Includes, Data Policies, Flow Designer, and Workspaces.
- Integrate CSM/TSM, FSM, and Change Management modules; implement Event Management and Google Maps enhancements.
- Participate in Agile ceremonies (stand‑ups, sprint planning, retrospectives).
- Conduct code reviews, manage source control, and support build processes.
Required Skills
- ServiceNow platform expertise (CSM, TSM, FSM, Event Management).
- 10+ years of professional ServiceNow development and administration.
- Strong JavaScript and GlideAPI knowledge.
- RESTful web service integration (SOAP optional).
- Experience with Access Control, Business Rules, Client Scripts, Script Includes, Data Policies, Flow Designer, and Workspaces.
- Mobile application development for ServiceNow (Mobile Agent).
- Agile development practices.
- Excellent problem‑solving, communication, and collaboration skills.
Required Education & Certifications
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- ServiceNow certifications: Certified Application Developer, Certified System Administrator, and Certified Implementation Specialist (CSM/TSM/FSM) preferred.