Fidelity Canada

www.fidelity.ca

1 Job

1,777 Employees

About the Company

At Fidelity Canada, we've been committed to helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we're constantly striving to find new and better ways to help our clients.

Fidelity Canada is part of a broader group of companies, collectively known as "Fidelity Investments", one of the world's largest providers of financial services. We employ over 1,600 full-time employees in offices across the country, headquartered in Toronto with regional offices in Montreal, Calgary, and Vancouver.

Fidelity Canada is made up of two entities: Fidelity Investments Canada ULC (FIC) and Fidelity Clearing Canada ULC (FCC).

Follow us on Instagram, Facebook, YouTube, Spotify, and Apple Podcasts: @FidelityCanada

Legal: fid.me/socialmedia

Listed Jobs

Company Name: Fidelity Canada
Job Title: Wealth Operations Administrator
Job Description: **Job Title:** Wealth Operations Administrator **Role Summary** Responsible for maintaining accurate client account balances, executing daily reconciliations, managing fee and trade processing, and supporting managed account operations. Works closely with custodians, vendors, and internal teams to resolve operational items and improve process efficiency within a middle‑office environment. **Expectations** - Perform daily reconciliations of cash balances and holdings. - Resolve discrepancies with custodians and portfolio management systems. - Prepare and present reconciliation reports. - Complete trade processing and corporate action handling. - Support recurring operational tasks (daily, weekly, monthly) with accuracy and timeliness. - Assist in account set‑up and system user onboarding. - Ensure compliance with regulatory requirements and internal policies. - Stay current on industry trends, regulations, and best practices. **Key Responsibilities** - Conduct daily client account reconciliations and investigate breaks. - Escalate unresolved issues to appropriate stakeholders. - Process trades, corporate actions, and fee calculations. - Coordinate with custodians on day‑to‑day operational matters. - Manage exception handling and client service support. - Onboard new relationship managers and support back‑office operations. - Maintain accurate records across managed accounts. - Collaborate with operations, compliance, and custody teams. **Required Skills** - Strong knowledge of wealth‑management operations and procedures. - Exceptional administrative and organizational abilities. - Detail‑oriented with prioritization skills. - Team player with cross‑functional collaboration experience. - Ability to work in a fast‑paced, evolving environment. - Proficiency in reconciliation processes. - Comfortable handling multiple tasks and “rolling up sleeves”. - Bilingual in English and French is an asset. **Required Education & Certifications** - University degree in Business, Commerce, Finance, or related field (or equivalent experience). - 2–3 years of relevant wealth‑management operations experience. - Reconciliation experience. - Familiarity with Harmony, Dataphile, uniFide, Salesforce is a plus. - Completion of Canadian Securities Course (CSC) and Conduct & Practice Handbook (CPH) is an asset.