- Company Name
- LG Electronics North America
- Job Title
- Director, Digital + Ecommerce Strategy & Operational Planning (Bilingual English/Korean)
- Job Description
-
**Job Title**
Director, Digital + eCommerce Strategy & Operational Planning (Bilingual English/Korean)
**Role Summary**
Lead strategic planning and operational execution for Digital & eCommerce within the DXP organization, acting as chief of staff to the VP. Align cross‑functional teams, manage business rhythms, drive performance reporting, and spearhead high‑impact transformation initiatives to scale digital commerce operations globally.
**Expectations**
- Deliver end‑to‑end strategic roadmaps and OKRs that translate business objectives into measurable outcomes.
- Ensure cohesive collaboration among Business Units, Marketing, Merchandising, Technology, Supply Chain, and HQ.
- Provide decisive executive support: prioritize requests, represent the VP, and maintain clear communication across levels.
- Champion data‑driven decision making through accurate KPIs, dashboards, and real‑time insights.
- Lead enterprise‑wide change initiatives that enhance processes, capabilities, and organizational effectiveness.
**Key Responsibilities**
- **Strategic Planning & Alignment**: Facilitate annual/quarterly planning, translate objectives into actionable roadmaps, and maintain alignment with company strategy.
- **Operational Planning & Governance**: Create and manage business rhythm cycles (reviews, budgets, executive updates), prepare executive materials, and oversee cross‑team workflows for timely decisions.
- **Chief of Staff to VP DXP**: Act as trusted advisor, screen and delegate initiatives, and represent the VP in key meetings.
- **Performance Management & Reporting**: Monitor KPIs, collaborate with analytics/finance, develop dashboards, and identify risks/opportunities.
- **Special Projects & Change Management**: Lead cross‑functional projects across product, eCommerce operations, and CX; drive process optimization, capability building, and transformation efforts.
**Required Skills**
- 10+ years in digital commerce, strategy consulting, business operations, or related function.
- Bilingual proficiency in English and Korean.
- Advanced strategic thinking, problem‑solving, and analytical abilities.
- Strong stakeholder management, executive communication, and presentation skills.
- High proficiency with business planning, data analysis, and project management tools.
- Proven ability to influence independently and manage complex, cross‑functional initiatives.
**Required Education & Certifications**
- Bachelor's degree in Business, Economics, or related field (Master’s/MBA preferred).
- Relevant certifications in project management, data analytics, or digital strategy are advantageous.
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Englewood cliffs, United states
On site
Senior
28-11-2025