NLB Services

About the Company

Founded in 2007, NLB Services is one of the fastest-growing global providers of technology and talent solutions. Our comprehensive offerings span Data & AI, Software & Product Engineering, and Cloud, delivering transformative outcomes across industries. With deep domain expertise in Banking & Financial Services, Insurance, Supply Chain & Logistics, Telecom, and Transportation, we help organizations accelerate innovation and growth. Our Learning & Development practice--NLL Academy--empowers clients with agile, future-ready learning solutions tailored for the AI era. Headquartered in Alpharetta, Georgia (USA), our global footprint and unwavering commitment to customer success have made us a trusted strategic partner to leading Fortune 500 companies worldwide.



Awards and Recognition:
* Financial Times - The Americas' Fastest Growing Companies 2023
* SIA Top 100 Largest US Staffing Firms for 2023
* SIA Fastest-Growing US Staffing Firms 2019-2023
* Economic Times - India's Best Organizations for Women in 2023
* Major Contender in Everest Group's US IT Contingent Talent and Strategic Solutions PEAK Matrix(r) Assessment 2023
* BW Diversity & Inclusion Award 2022 - Winner
* BW People & HappyPlus - The Happy Workplaces Award 2024
* Financial Express FuTech Award 2022
* INC. 5000 - Fastest-Growing Private Companies in America 2021

Listed Jobs

Company Name

NLB Services

Job Title

Business Analyst

Job Description

Job Title: Business Analyst / Consultant (Telecom & GRC) Role Summary: Translate telecom business requirements into actionable, Agile-friendly deliverables while ensuring governance, risk, and compliance (GRC) considerations are embedded. Act as the central liaison between senior business leaders, offshore development squads, and product owners to drive aligned product roadmaps and continuous improvement. Expectations: Deliver clear, stakeholder‑approved requirements and roadmaps; maintain high communication standards with senior management; champion Agile practices; embed GRC controls into solution design; influence cross‑functional teams to adopt innovative collaboration tools. Key Responsibilities: - Conduct workshops and interviews with senior leadership to capture business needs. - Serve as primary communication bridge between business, offshore squads, and stakeholders. - Facilitate presentations, demos, and war‑room sessions using virtual whiteboards (Miro, Mural). - Collaborate with product owners and scrum teams to build and maintain Agile roadmaps and sprint plans. - Ensure requirements align with release schedules, prioritise across squads, and manage dependencies. - Advocate Agile best practices and continuous improvement across teams. - Document “to‑be” business processes and requirements per client templates. - Recommend enhancements to documentation, requirements gathering, and Agile workflows. - Model processes with BPMN or similar tools when needed. - Promote the GRC application, integrating compliance and risk controls into solutions. - Build strong relationships with offshore tribes, technical teams, and stakeholders, influencing decisions and fostering a collaborative culture. Required Skills: - Strong communication and stakeholder management for senior executives. - Deep knowledge of Agile/Scrum frameworks and delivery roadmaps. - Experience in telecom domain and/or GRC projects. - Proficiency with collaborative tools (Miro, Mural, virtual war rooms). - Process mapping and BPMN modeling capability. - Negotiation and persuasive influence skills. - Ability to translate complex requirements into clear, actionable plans. Required Education & Certifications: - Bachelor’s degree in Business, Information Systems, or related field. - Certifications: Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) preferred; GRC‑related credentials (e.g., Certified Risk and Compliance Management Professional) desirable.

London, United kingdom

Hybrid

26-09-2025

Company Name

NLB Services

Job Title

Data Engineer

Job Description

**Job Title:** Data Engineer **Role Summary:** Design, develop and maintain large-scale data pipelines and data warehousing solutions using Python, Spark and cloud services, primarily Databricks and Snowflake. Ensure efficient data ingestion, transformation, and delivery for consumption across analytics and BI platforms. **Expectations:** - Deliver end‑to‑end data pipeline solutions on time and within quality standards. - Collaborate with data scientists and business analysts to understand data requirements. - Optimize pipeline performance and cost on cloud infrastructure. - Maintain code quality, documentation and version control. **Key Responsibilities:** - Build and deploy scalable ETL pipelines using Python (Pandas, NumPy, PySpark). - Manage data workflows on Databricks and orchestrate jobs with Airflow. - Load, transform and store data in Snowflake or equivalent cloud data warehouse. - Develop RESTful API integrations for data ingestion and export. - Monitor and tune database performance, indexing and query optimization. - Implement and maintain version control (Git) and CI/CD pipelines. - Generate data visualizations using Power BI or similar tools for stakeholders. - Troubleshoot data quality issues and implement validation checks. - Stay updated on big‑data technologies (Hadoop, Spark) and evaluate new tools. **Required Skills:** - 4+ years of professional data engineering experience. - 3+ years with Python, Pandas, NumPy, PySpark. - 3+ years using Databricks for data pipeline development. - 3+ years working with Snowflake or comparable cloud data warehouses. - Proficiency in Linux OS and shell scripting. - Experience with Git version control. - Knowledge of REST APIs and integration patterns. - Familiarity with Apache Airflow for orchestration. - Background in database administration or performance tuning. - Familiarity with Power BI or similar data‑visualization tools. - Exposure to Hadoop, Spark or other big‑data ecosystems. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Engineering, Data Science or related field. - Relevant certifications (e.g., Databricks Certified Data Engineer, Snowflake SnowPro) preferred but not mandatory.

Glasgow, United kingdom

Hybrid

Junior

04-11-2025

Company Name

NLB Services

Job Title

Executive Support Engineer

Job Description

**Job title:** Executive Support Engineer **Role Summary:** Provide on‑site (5 days/week) and remote desktop break‑fix support for senior leadership, acting as the primary interface for executive technology needs. Deliver white‑glove, concierge‑level service, ensuring minimal downtime for AV, specialized applications (e.g., Reuters), and mobile devices. Collaborate with resolver groups and leverage ServiceNow, GenAI bots, and predictive diagnostics to resolve issues swiftly. **Expactations:** - Maintain high‑quality, timely support for executive users. - Communicate clearly in English, both verbally and in writing. - Exhibit a customer‑first attitude and professional courtesy. - Proactively identify and resolve issues using automation tools. - Uphold accountability, integrity, and attention to detail. **Key Responsibilities:** - Diagnose and resolve desktop, AV, and application issues for senior leadership. - Serve as point of contact for the executive support team and other resolver groups. - Provide on‑site and remote support for Windows, macOS, iOS, and Android devices. - Manage mobile device management (MDM) and mobile application management tasks. - Utilize ServiceNow and AI‑driven tools for ticket handling and predictive diagnostics. - Deliver personalized, empathetic support tailored to executive preferences. - Supply product and service information to users when requested. **Required Skills:** - 3–6 years of enterprise‑level executive IT support experience. - Strong troubleshooting on Microsoft Windows and Apple macOS environments. - Expertise in AV systems and specialized finance/media applications (e.g., Reuters). - Mobile device support (iOS/iPhone/iPad, Android) and MDM/MAM experience. - Proficient with ServiceNow, GenAI bots, and predictive diagnostic tools. - Excellent English communication (verbal & written) and stakeholder management. - Collaborative, detail‑oriented, problem‑solving mindset with high integrity. **Required Education & Certifications:** - Minimum: High school diploma or equivalent; Bachelor’s degree in Information Technology or related field preferred. - Relevant certifications (e.g., ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, Apple Certified Support Professional) are advantageous but not explicitly required.

London, United kingdom

On site

11-11-2025

Company Name

NLB Services

Job Title

Systems Testing/QA Specialist-Senior for PCOI R3 & Consent Integration

Job Description

**Job title:** Systems Testing/QA Specialist – Senior **Role Summary:** Senior Systems Testing/QA Specialist responsible for designing, planning, and executing manual and automated tests for provincial health consents interfaces (PCOI R3, CMTA, OLIS, PCR, SMILE/CMRO, OAG). Works within Agile Scrum, contributes to testing strategy, test planning, and CI/CD integration to deliver fully tested releases under tight schedules. **Expectations:** - Deliver thorough, traceable testing artifacts (plans, cases, scripts, reports). - Maintain and enhance automated test suites in a changing functional environment. - Collaborate with development, testing, and product leads to validate system requirements and integrations. **Key Responsibilities:** - Develop testing strategy, test plans, and tool selection. - Estimate and track testing effort; provide status to leads. - Create and execute manual test cases and data for UI and backend systems. - Design, script, and maintain automated test suites (Selenium/WebDriver, SOAPUI, REST). - Perform functional, integration, connectivity, error‑handling, and security tests (OAuth, JWT). - Integrate tests into CI/CD pipelines (Jenkins, GitLab). - Produce traceability matrices, defect logs, and issue escalations. - Support UAT and provide feedback on requirements and design. **Required Skills:** - 6–8+ years of experience in testing and automation in electronic health or clinical software projects. - Hands‑on with UI/web services automation (Selenium, Selenium WebDriver, SOAPUI); data‑driven testing. - Proficiency in SQL/Oracle, ETL, and data querying. - Experience with HL7 and FHIR message structures and testing. - RESTful API testing; OAuth/JWT authentication testing. - Agile Scrum experience: test planning, execution, reporting, and backlog grooming. - Familiarity with CI/CD tools (Jenkins, GitLab, Maven). - Knowledge of test management tools (JIRA, Dexter). - Programming (Java, Python, or similar) for automated test script development. - Understanding of object‑oriented testing methods and structured development life cycle. - Awareness of Accessibility for Ontarians with Disabilities Act (AODA) and related standards. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, Information Technology or related field. - ISTQB or equivalent QA certification preferred.

Toronto, Canada

On site

Senior

13-11-2025