Adbakx

About the Company

AdbaKx delivers cutting-edge IT services, solutions, and staffing for organizations that encourage NMSDC/MBE certified suppliers. We empower organizations to orchestrate their digital transformation around business solutions in Customer Engagement, User Experience, ERP, IoT, Analytics, Security and AI & ML. Our strong partnerships with SAP, Oracle, AWS, Salesforce and Microsoft help us stay up to speed with the most recent innovations and technologies and provide a wide spectrum of system integration services.

Listed Jobs

Company Name

Adbakx

Job Title

ServiceNow Field Service Tester

Job Description

**Job title** ServiceNow Field Service Tester **Role Summary** Manages quality assurance for ServiceNow Field Service Management (FSM) through comprehensive manual and automated testing. Aligns deliverables with business requirements for work order management, scheduling, dispatch, and mobile capabilities. **Expectations** - Design, develop, and maintain detailed test plans, cases, and scripts. - Deliver high‑quality defect resolution and continuous process improvement. - Interface with developers, analysts, and stakeholders to validate functional, performance, security, and integration requirements. - Transition effectively between manual testing and automation to boost efficiency. **Key Responsibilities** 1. Create and execute test plans, cases, and scripts for FSM components (work orders, scheduling, dispatch, mobile). 2. Identify, document, and track defects to development teams. 3. Collaborate with developers, business analysts, and stakeholders to validate solutions against business needs. 4. Perform manual end‑user testing and develop automated tests (Selenium, Appium). 5. Validate functionality, performance, security, and integrations of the FSM module. 6. Conduct regression testing to ensure new changes do not affect existing functionality. **Required Skills** - In‑depth knowledge of ServiceNow Field Service Management module. - Strong application of software testing principles and methodologies. - Experience with test management and automation tools. - Proficiency in manual testing and automation scripting (e.g., Selenium, Appium). - Competence in JavaScript, Glide API, and related scripting languages. - Analytical and problem‑solving abilities. - Excellent verbal and written communication skills. - Capacity to work with both technical and non‑technical teams and participate in planning and retrospective meetings. **Required Education & Certifications** - ServiceNow Certified System Administrator (CSA) – mandatory. - ServiceNow FSM Implementation Specialist—preferred. - Formal education in Computer Science, Information Technology, or equivalent work experience.

San francisco, United states

On site

06-03-2026