Sono Bello

careers.sonobello.com

1 Job

973 Employees

About the Company

In just over a decade, Sono Bello(r) has grown into an industry leader with 100+ locations spanning across the United States. Our growth is made possible by an amazing team of board-certified surgeons that are now over 185 strong, as well as our entire team of dedicated Sono Bello(r) employees.

With our eyes to the future, we look forward to opening even more locations in the coming years. We also look forward to further advances in the tools and techniques of our craft, so we can always provide our customers with the most advanced micro-laser liposuction procedures and the most amazing results available.

Sono Bello(r) believes body cosmetic procedures to be both a science and an art. Over the years, we've seen that when the two work together seamlessly, lives are changed for the better. This is why our team of highly skilled physicians only specialize in total body transformation, and it's how we've been able to positively impact the lives of thousands of women and men nationwide since our beginning.

Are you interested in joining the Nation's largest and fastest growing cosmetic surgery practice? Check out our careers page for opportunities: https://bit.ly/47MPdjg

Listed Jobs

Company Name: Sono Bello
Job Title: Sales & Customer Service Ambassador
Job Description: **Job Title**: Sales & Customer Service Ambassador **Role Summary** Remote liaison responsible for creating the initial patient experience and securing consultations with surgical centers. Facilitate inbound and outbound communication via phone, SMS, live chat, and email, manage follow‑ups, and address patient escalations while adhering to quality and compliance standards. **Expectations** - Meet or exceed individual sales and scheduling targets. - Maintain consistent, accurate data entry in CRM systems. - Operate a private, secure home workspace that meets privacy requirements. - Flexibly work scheduled hours, including at least one weekend day weekly. **Key Responsibilities** 1. Respond to inbound patient inquiries and proactively contact prospects to schedule free consultations. 2. Conduct light medical screening and candidate qualification per call flow. 3. Capture, update, and document patient information in CRM with detailed notes. 4. Handle non‑urgent, urgent, and emergent medical escalations by directing patients to appropriate center staff or on‑call clinicians. 5. Send follow‑up requests and warm‑transfer patients to surgical centers. 6. Maintain compliance with call flow, quality assurance, and regulatory requirements. 7. Build rapport, address objections, and guide patients toward treatment solutions. 8. Collaborate with Leadership, Training, and QA teams to stay informed on services, policies, and process updates. **Required Skills** - Minimum 1 year of sales experience with quota or objective attainment. - Minimum 1 year of customer service experience. - Excellent verbal and written communication; adept at navigating sensitive conversations. - Strong technical proficiency: use of PC, multiple software systems, and CRM platforms. - Self‑starter, highly motivated, and goal‑driven. - Ability to establish a private, lockable workspace at home. **Required Education & Certifications** - High school diploma or equivalent. - No specific certifications required, though completion of internal training programs is mandatory. **Legal/Residency Requirement** - Applicant must reside in the state of Nevada.