Green Key Resources

About the Company

Green Key Resources cares deeply about developing personal, lasting relationships with our clients.

Our recruitment team consists of seasoned, passionate professionals who leverage intricate industry knowledge and an incredible network to find talented people and align them with the right career. People, not just candidates. Careers, not just jobs. We look at recruitment as a philosophy, and our recruiters are dedicated to a holistic approach in which we first consider the big picture and then go on to match skills, goals, dreams, corporate culture, and more.

Our business, and yours, is changing and growing every day. That's why we're constantly investing in the newest analytical tools available. New, innovative departments like our in-house Research & Development team is available to provide customized solutions for both career seekers and companies.

As the recruiting world begins to rely more and more on technology to find and match talent, we will always remain loyal to the power of the human touch - never underestimating how far it can take both our candidates and clients.

Listed Jobs

Company Name

Green Key Resources

Job Title

Director, Global CRM

Job Description

**Job title** Director, Global CRM **Role Summary** Lead the development and execution of global CRM strategy to drive customer engagement, optimize field team effectiveness, and inform business decisions across diverse therapeutic markets. **Expectations** - Align CRM strategy with corporate goals and therapeutic area requirements. - Ensure global scalability, integration, and governance of CRM platforms. - Deliver actionable insights from CRM data to support strategic and operational initiatives. - Champion continuous improvement and innovation in CRM practices. **Key Responsibilities** - Define and implement end‑to‑end CRM strategy aligned with business objectives. - Lead CRM lifecycle management: requirements gathering, optimization, and enhancements. - Coordinate with therapeutic area leads and cross‑functional teams to tailor solutions. - Drive adoption, governance, and user‑experience improvements across omnichannel platforms. - Partner with IT to configure system integrations and maintain global standards. - Analyze CRM data to extract insights for strategic decision‑making. - Optimize usability for field teams through role‑based views and streamlined workflows. **Required Skills** - Advanced knowledge of Veeva CRM, Salesforce, SFMC, and Marketo. - Strong analytical ability to translate data into actionable insights. - Experience managing complex global system integrations and implementations. - Excellent communication and stakeholder management in matrixed organizations. - Proven track record of driving CRM adoption and governance. **Required Education & Certifications** - Bachelor’s degree in Business Administration, Marketing, Information Systems, or related field. - MBA preferred.

San francisco bay, United states

Hybrid

Senior

22-01-2026