Teamworks

www.teamworks.com

1 Job

619 Employees

About the Company

Teamworks is the proven operating system for high performance, powering more than 6,500 sports, military, and public safety organizations around the world. Available on a centralized and integrated platform, the Teamworks' product suite provides specialized applications to support recruiting, development, management, individual branding, and community building.

Listed Jobs

Company Name: Teamworks
Job Title: Customer Education Intern
Job Description: Job Title: Customer Education Intern Role Summary: Support Customer Education and Product Success teams by creating educational resources, maintaining knowledge base, and providing technical support in sports technology industry. Expectations: 40 hours/week; duration unspecified as "Interns" but aligned with typical academic internships. Key Responsibilities: – Draft, update, and publish help articles in Salesforce to document product enhancements. – Maintain knowledge base infrastructure across Performance product sites, ensuring content accuracy and accessibility. – Produce educational videos using Adobe Premiere Pro/Clueso to enhance customer product usage. – Resolve learning portal enrollment issues and field customer education inquiries via inbox. – Collaborate with cross-functional teams to align educational materials with product developments. – Identify content workflow improvements to streamline processes. Required Skills: – Written communication to create clear, concise documentation. – Video editing (Adobe Premiere Pro or similar tools). – Technical proficiency to learn platforms and troubleshoot issues. – Detail-oriented approach to content/data management and QA. – Collaborative mindset for cross-team coordination. Required Education & Certifications: None stated.