nTech Workforce

About the Company

At nTech Workforce, we specialize in providing comprehensive staffing and recruiting solutions tailored to meet the unique needs of our clients. Our approach is rooted in understanding industry dynamics and leveraging our extensive network to connect top-tier talent with leading organizations. We emphasize quality placements through rigorous testing and personalized recruitment strategies, ensuring both client satisfaction and candidate success. Our commitment extends beyond mere staffing; we foster long-term partnerships by continuously adapting to industry trends and client requirements. By prioritizing candidate training and professional development, we empower individuals to excel in their roles and contribute effectively to organizational growth.

Listed Jobs

Company Name

nTech Workforce

Job Title

Junior Business Analyst

Job Description

**Job Title:** Junior Business Analyst **Role Summary:** Identify, document, and translate business requirements into technical specifications for software and systems, facilitating collaboration between business stakeholders and technical teams to support process and system improvements. **Expectations:** Minimum bachelor’s degree or equivalent experience; 3–5 years in business, systems, or data analysis roles; proficiency in requirements gathering, project coordination, and IT systems like ServiceNow. **Key Responsibilities:** - Gather, analyze, and document business requirements and system gaps. - Translate requirements into actionable technical specifications. - Collaborate with stakeholders to align solutions with business objectives. - Coordinate testing (including user acceptance testing) and resolve system defects. - Develop project plans, track deliverables, and mitigate risks. - Provide end-user training and troubleshooting support. - Review and improve business systems and workflows. **Required Skills:** - ServiceNow ITSM implementation and business transformation experience. - Strong requirements documentation and stakeholder communication. - Proficiency in Microsoft Office applications. - Time management, problem-solving, and project coordination abilities. - Intermediate understanding of business analysis methodologies. **Required Education & Certifications:** - Bachelor’s degree in Business, Information Technology, Computer Science, or related field, or 4+ years equivalent work experience.

Reston, United states

Hybrid

Junior

10-09-2025

Company Name

nTech Workforce

Job Title

Lead ServiceNow Developer (W2 only)

Job Description

**Job Title:** Lead ServiceNow Developer **Role Summary:** Senior technical lead responsible for designing, developing, and delivering complex customizations and integrations for a Customer Service Management (CSM) application on the ServiceNow platform. Focus on creating modern user experiences, troubleshooting performance issues, and guiding best practices. **Expactations:** - Minimum 8 years software design/development experience, with ≥5 years dedicated ServiceNow development. - Proven ability to lead technical solutions for mission‑critical CSM applications. - Comfortable working remotely with bi‑monthly onsite visits in the Reston, VA area (candidates must reside in MD, DC, or VA). - Hold a ServiceNow Certified Developer certification; additional certifications a plus. **Key Responsibilities:** - Design, develop, and implement ServiceNow CSM solutions. - Build and customize configurable workspaces using UI Builder (UIB). - Write and maintain Business Rules, Client Scripts, and other ServiceNow scripts. - Develop API‑based integrations between ServiceNow and external systems. - Identify, diagnose, and resolve complex platform performance and functional issues. - Collaborate with cross‑functional teams to align technical delivery with business requirements. **Required Skills:** - ServiceNow scripting (JavaScript, Business Rules, Client Scripts). - UI Builder (UIB) and configurable workspace development. - API/web‑service integration design and implementation. - Strong problem‑solving and debugging abilities on the ServiceNow platform. - Experience with recent ServiceNow releases (e.g., Xanadu, Yokohama) preferred. **Required Education & Certifications:** - Bachelor’s degree in Information Technology, Computer Science, or related field **or** 4+ years equivalent professional experience. - ServiceNow Certified Developer (mandatory). - ServiceNow Certified Administrator (preferred). - Additional experience with ITSM, CMDB, ITOM, or SOM modules considered advantageous.

Reston, United states

Hybrid

Senior

12-09-2025

Company Name

nTech Workforce

Job Title

Customer Service Specialist

Job Description

Houston, United states

Hybrid

12-09-2025

Company Name

nTech Workforce

Job Title

Lead ServiceNow Developer

Job Description

**Job title** Lead ServiceNow Developer **Role Summary** Senior technical lead responsible for designing, developing, and maintaining the Customer Service Management (CSM) module on the ServiceNow platform. Drives custom UI/UX enhancements with UI Builder, implements scripts and integrations, and resolves complex technical issues to enable efficient call‑center operations. **Expectations** - 12‑month contract‑to‑hire, primarily remote, with occasional onsite in Reston, VA. - Candidate must reside in Maryland, Washington, DC, or Virginia. - Deliver high‑quality customizations aligned with business requirements. **Key Responsibilities** - Architect and implement ServiceNow CSM solutions, including data models, workflows, and business rules. - Design and build configurable workspaces using UI Builder to improve agent experience. - Write and maintain JavaScript, Business Rules, Client Scripts, and UI policies. - Develop API‑based integrations with external systems (REST/SOAP). - Troubleshoot performance issues and resolve platform‑related defects. - Document architecture, coding standards, and operational procedures. - Mentor teammates and provide technical guidance on ServiceNow best practices. **Required Skills** - 8+ years of software design/development, 5+ years in ServiceNow development. - Deep customization experience on ServiceNow CSM module. - Proficiency with ServiceNow UI Builder and configurable workspaces. - Strong JavaScript scripting (Business Rules, Client Scripts). - Experience building API/web service integrations (REST/SOAP). - Ability to debug complex platform issues and optimize performance. - Excellent problem‑solving, communication, and stakeholder management. **Required Education & Certifications** - Bachelor’s degree in IT or Computer Science, or 4 years of comparable experience. - ServiceNow Certified Developer credential (required). - ServiceNow Certified Administrator certification (preferred). - Experience with recent releases (e.g., Xanadu, Yokohama) and familiarity with other modules (ITSM, CMDB, ITOM, SOM) is advantageous.

Reston, United states

On site

Senior

25-09-2025