- Company Name
- LOFT Community Services
- Job Title
- Coordinator_FT-Contract
- Job Description
-
**Job title:** Coordinator
**Role Summary:**
Lead daily operations and service delivery for a community housing and mental‑health service. Coordinate site management, staff, and client programs while ensuring compliance with safety, regulatory, and quality standards.
**Expectations:**
- Provide effective oversight and support to the service team.
- Deliver high‑quality client care and promote resident empowerment.
- Maintain regulatory compliance (e.g., health & safety, fire codes).
- Manage site resources, finances, and documentation.
- Foster collaboration with external partners and community services.
**Key Responsibilities:**
1. Oversee site management, including health & safety, maintenance, and security.
2. Plan and deliver personalized programming, coaching, and support for residents.
3. Advocate for clients in navigating social services, healthcare, and other resources.
4. Mediate conflicts among clients, residents, and neighbors.
5. Recruit, schedule, train, and manage performance of direct service staff.
6. Develop, implement, and monitor operating procedures and compliance with property standards and codes.
7. Coordinate equipment, supplies, repair requests, and petty cash.
8. Maintain accurate service records, incident reports, and financial documentation.
9. Participate in service planning, quality improvement, and program evaluation activities.
10. Identify service gaps and recommend improvements.
11. Organize and facilitate resident meetings, group activities, and events.
12. Perform other duties as directed by the Program Manager.
**Required Skills:**
- Leadership and staff management.
- Knowledge of harm reduction, psychosocial rehabilitation, and therapeutic relationships.
- Program development, planning, and evaluation.
- Conflict resolution, advocacy, and crisis intervention.
- Intake assessment and problem‑solving.
- Excellent interpersonal, communication, and counseling abilities.
- Analytical, time‑management, and organizational skills.
- Computer literacy (file, record, and statistical reporting).
**Required Education & Certifications:**
- Degree or diploma in health care, social services, or related field.
- Minimum 5 years of relevant community support experience in mental health.
- Valid Ontario driver’s license (preferred).
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