Job Specifications
Title of Job: Coordinator
Date: December 22, 2025
Closing Date: January 5, 2026
Location: Toronto, ON – Arleta and Shoreham Hubs
Compensation: $64,933 - 76,560 annually prorated
Contract Duration: 5-Months Contract
Work Type: Onsite
Job ID: 10492239
Existing or New Position: Existing
Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complex issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving 20,573 annually and providing 1,856 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
Job Summary:
The Coordinator provides team leadership in the overall service delivery and day-to-day operations of the Service. In conjunction with the Program Manager, this position provide a range of assistance and support in facilitating optimal client care and facilitates the general operation
Essential Duties:
Oversee all aspects of the site management of the Service. This includes managing all health and safety requirements and general maintenance and security.
Promote personal empowerment through personalized programming, coaching, mentoring and support, enabling each to meet the daily requirements of their living environment;
Advocate in navigating the social services and health care systems to ensure accessibility and availability of services;
Mediate issues included but not limited to clients, residents and neighbourswith conflict resolution
Provide leadership and support to direct service staff, including scheduling, training, performance management, and recruitment
Develope and implemente operating procedures for the site and ensuring compliance with established standards including but not limited to property standards, fire codes and health and safety etc.;
maintaine a general awareness of the daily activities and client issues and identifying staffing issues;
Responsible for coordinating the acquisition, use, and maintenance of site equipment and supplies, managing repair requests
maintain accurate service records and incident reports, and overseeing petty cash handling.
Participate in the regular service planning processes including but not limited to service plan, operating plan, client satisfaction feedback process, quality improvement and other research activities and program evaluation report etc;
identify gaps in service and recommending solutions, participating in meetings, planning and evaluation initiatives, committees, events and activities;
Organize and participate in client meetings or other group activities which promote the well being of the residents and the smooth operation of the service;
Provide other related assistance as required by the Program Manager
Qualifications:
A degree/diploma in health care/social services or other related field
At least 5 years relevant community support service experience in the mental health sector
Excellent understanding of harm reduction and psychosocial rehabilitation principles as acquired through a post secondary education,
Knowledge of the issues faced by adults with special needs and of a marginalized client group .
Experience in program development, planning and evaluation.
An understanding of the therapeutic relationship with an ability to negotiate with clients on goals and priorities.
Experience in conducting meetings or facilitating groups, good analytical, time management, and organizational skills to co-ordinate and follow-up on issues or activities with clients
Excellent interpersonal, communication and counselling skills are required
Advocacy skills with knowledge of local community agencies and other professional services available for the client group
an ability to establish effective relationships with service providers, residents’ families and friends etc.
Good intake assessment, crisis intervention, advocacy and problem solving skills.
Computer literacy sufficient to produce and maintain files, records or statistical information.
A valid Ontario driver’s license is preferred
Work Environment:
Frequent bending, kneeling and reaching, combined hours of sitting and standing while using office equipment and computers, light lifting of supplies and materials from time to time.
May be required to be on-call as emergency contact for after hours, on a rotating schedule.
Staff will be required to work in client rooms and may be exposed to second hand smoke
What We Offer:
E-learning program available all year round
Starting vacation time above minimum standard,
Additional paid personal and paid sick days
Professional development budget available to help you nurture and shape your career
Corporate Gym membership rate with GoodLife Fitness
Access to Perkopolis, a comprehensive corporate discount program
Access to unlimited DEI trainings through partnership Canadian Centre
About the Company
When people with mental and physical health challenges, addiction issues or cognitive impairment find themselves marginalized, vulnerable and homeless or threatened with homelessness, LOFT is ready to offer dignity and hope. LOFT steps up to serve those most in need by offering them the safety and stability of housing and the practical support they need to regain their dignity and take control of their lives. Our clients include women and men, youth, adults and seniors. We currently serve some 4,000 individuals a year and be...
Know more