Pure Resourcing Solutions

About the Company

We are the professional recruitment consultancy for the East of England, specialising in accountancy, human resources, technology, marketing, professional office, supply chain and engineering roles. We recruit across all levels from short-term temporary cover to longer-term contracts and permanent recruitment. Pure Executive is dedicated to board level appointments. Our specialist sector knowledge is the primary reason why companies choose to work with us and our consultants have in-depth experience and recruitment market knowledge of your specific professional sector. They're experts in their different disciplines and invest time developing and maintaining a strong network of contacts. This dedicated focus connects us to the best people and enables us to source high-quality and 'hard to find' candidates for our clients. From four offices located across the Eastern region, we've a comprehensive understanding of local employment trends as well as within our specialist sectors. Our reach, networks and insights extend beyond this and we've a strong track record of attracting talent from outside the region. We don't just find high-calibre candidates, we also support organisations through induction, development and beyond. Most importantly, we work with you to recruit the right people and support them at every stage of their career.

Listed Jobs

Company Name

Pure Resourcing Solutions

Job Title

Senior IT Technician

Job Description

Job title: Senior IT Technician Role Summary: Deliver advanced technical support for Microsoft 365 and Windows 10/11 environments, diagnosing complex issues and ensuring high customer satisfaction through remote and on‑site assistance. Expectations: Minimum 2 years in 1st–3rd line MSP support; ability to handle early and late shifts; clean driving licence for occasional on‑site work. Key Responsibilities - Provide tier‑2/3 support for Microsoft 365, Windows 10/11, Exchange, Teams, SharePoint, and Intune. - Diagnose and resolve complex technical problems, escalating when necessary. - Communicate solutions clearly via telephone and email. - Deliver remote and on‑site support as required. - Maintain accurate documentation of incidents and resolutions. Required Skills - Advanced knowledge of Microsoft 365 suite and Windows operating systems. - Proficiency with Microsoft Exchange, Teams, SharePoint, and Intune. - Strong analytical and troubleshooting abilities. - Excellent customer‑service communication skills. - Ability to work flexible shifts and travel for on‑site support. - Valid driving licence. Required Education & Certifications - No specific degree required. - Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator, Microsoft Certified: Modern Desktop Administrator Associate) preferred.

Cambridge, United kingdom

On site

Senior

13-03-2026