Senior IT Technician

Skills

Job Specifications

I'm excited to be recruiting for a Senior IT Support Technician on behalf of a well-established and ambitious Managed Service Provider.This role offers a challenging environment with plenty of opportunities to learn new products and skills; perfect for an experienced Technician looking to advance their career. You'll have the opportunity to work with the latest Microsoft technologies, supporting a diverse range of customer systems.Key Responsibilities:
Provide advanced support for Microsoft 365 and Windows 10/11 across client networks.
Analyse and diagnose complex support issues, providing solutions to customers efficiently.
Communicate effectively via telephone and email, ensuring excellent customer service.
Provide high-quality remote and on-site support to customers as required.About You:
Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment.
Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune.
Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed.
A clean driving licence for occasional on-site visits.
Strong technical understanding of Microsoft technologies and cloud solutions.Next Steps: Apply now!

About the Company

We are the professional recruitment consultancy for the East of England, specialising in accountancy, human resources, technology, marketing, professional office, supply chain and engineering roles. We recruit across all levels from short-term temporary cover to longer-term contracts and permanent recruitment. Pure Executive is dedicated to board level appointments. Our specialist sector knowledge is the primary reason why companies choose to work with us and our consultants have in-depth experience and recruitment market kn... Know more

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