LUMINOR Environmental Inc.

1 Job

44 Employees

About the Company

LUMINOR Environmental Inc. is a Canadian corporation whose sole purpose is to provide you, our valued Water Treatment Partner with the best service, support, product and warranty that this industry has ever seen. Specializing in ultraviolet water treatment solutions, LUMINOR designs, engineers and assembles all their products in Canada. With product solutions for whole home, light commercial, commercial/industrial and municipal. Currently LUMINOR distributes product to over 55 countries around the globe and has hundreds of thousands of installations.

Listed Jobs

Company Name: LUMINOR Environmental Inc.
Job Title: Sales Coordinator
Job Description: **Job Title:** Sales Coordinator **Role Summary:** Manage order entry, customer communication, and sales support for both existing and new accounts. Coordinate with inside and outside sales teams to ensure accurate and timely processing of orders, payments, and documentation within ERP and CRM systems. Provide high‑level customer service and maintain strong relationships with global clientele. **Expectations:** - Handle daily order entry and customer inquiries efficiently. - Collaborate with cross‑functional teams to deliver orders on time. - Foster repeat business and support new account development. - Maintain meticulous records and documentation. **Key Responsibilities:** - Accurately enter and process orders in ERP and CRM systems. - Respond to customer inquiries via phone and email. - Solicit repeat orders and aid in new account creation. - Assist external sales team with quotes and technical support. - Troubleshoot technical and order‑processing issues. - Build and maintain positive customer relationships. - Coordinate with logistics, billing, and other departments to ensure timely delivery. - Process payments, invoicing, and order tracking. - File and manage required documentation. - Participate in sales and marketing projects as needed. **Required Skills:** - 2–4 years of inside sales, customer service, or marketing experience. - Excellent verbal and written communication in English. - Proficiency in ERP systems and CRM platforms (e.g., Salesforce). - Advanced Microsoft Office skills (Excel, Word, Outlook). - Strong organizational and attention‑to‑detail abilities. - Autonomous work capability combined with effective teamwork. - Comfortable communicating by phone and email. **Required Education & Certifications:** - Post‑secondary education in business, communications, or related field (preferred). - No specific certifications required. - Multilingual ability and experience in B2B sales environments are advantageous. ---