- Company Name
- Paula's Choice Skincare
- Job Title
- Senior Director, Product Management
- Job Description
-
**Job Title:** Senior Director, Product Management
**Role Summary:**
Lead global eCommerce, personalization, and guided commerce product strategy for a premium beauty brand. Own product vision, roadmap, and cross‑functional execution to drive revenue, retention, and customer loyalty across DTC and omni‑channel channels.
**Expections:**
- Deliver multimillion‑dollar digital shopping experiences that increase conversion, average order value, and lifetime value.
- Scale a high‑performing product team, fostering agile practices and a culture of continuous innovation.
- Drive adoption of AI‑powered personalization and guided commerce tools across web, Amazon, and Sephora platforms.
- Align product initiatives with data‑driven metrics and experimentation frameworks to demonstrate ROI.
**Key Responsibilities:**
- Define and execute a multi‑year product strategy and roadmap for global eCommerce, personalization, and guided commerce.
- Champion AI‑driven recommendation engines, diagnostics, quiz builder, routine builder, and membership integrations.
- Build and guide cross‑functional pods (UX, Engineering, CRM, Data Science, Marketing, Retail) to deliver cohesive, customer‑centric experiences.
- Mentor and grow a team of product managers, applying agile methodologies and effective hiring/retention practices.
- Establish KPIs, launch A/B testing, and leverage analytics to iterate and optimize product performance.
- Stay on top of industry trends in personalization, AI, and guided commerce to inform long‑term differentiation.
**Required Skills:**
- 10+ years product management, with 5+ years in senior leadership for eCommerce.
- Proven expertise in digital product strategy, CDPs, recommendation engines, and guided commerce solutions.
- Strong track record of launching scalable, revenue‑driving B2C digital products.
- Experience managing product teams in agile environments and leading cross‑functional collaboration.
- Data‑savvy mindset: comfortable with experimentation, metrics, and storytelling.
- Excellent communication, stakeholder management, and influence skills.
**Required Education & Certifications:**
- Bachelor’s degree in Business, Engineering, Computer Science, Marketing, or related field.
- MBA or advanced product management certification (e.g., Pragmatic Institute, Scrum Master) preferred but not mandatory.