Kinaxis

www.kinaxis.com

6 Jobs

2,111 Employees

About the Company

Kinaxis is a global leader in modern supply chain management. We serve supply chains and the people who manage them in service of humanity. Our software is trusted by renowned global brands to provide the agility and predictability needed to navigate today's volatility and disruption. We combine our patented concurrency technique with a human-centered approach to AI to empower businesses of all sizes to orchestrate their end-to-end supply chain network, from multi-year strategic planning through down-to-the-second execution and last-mile delivery.

Listed Jobs

Company Name: Kinaxis
Job Title: Co-op Global Customer Care Operations
Job Description: **Job Title:** Co‑op Global Customer Care Operations **Role Summary:** Assist the Global Customer Care team in managing and improving operational processes related to community management, knowledge management, order fulfillment, and support programs. Provide documentation, data tracking, and content planning support while learning cross‑functional collaboration within a tech‑centric environment. **Expectations:** * Complete an 8‑month full‑time co‑op placement, actively contributing to ongoing projects and reporting of key metrics. * Demonstrate proactive learning of new systems (e.g., Salesforce, Excel, project management tools). * Maintain high quality of work, accuracy, and adherence to internal workflow standards. **Key Responsibilities:** * Support day‑to‑day operational processes in community management, knowledge management, order fulfillment, and support programs. * Document and update internal workflows, knowledge‑base articles, and process guides. * Assist with the implementation of community engagement and content programs, including calendar maintenance and publishing updates. * Monitor community activity; perform case triage, tagging, and issue documentation. * Conduct research and gather insights to inform operational improvements and content strategy. * Enter, track, and report key operational metrics and activity data. * Participate in additional projects and tasks that support team objectives. **Required Skills:** * Strong organizational and time‑management abilities with attention to detail. * Basic customer‑service orientation and interest in support operations and digital communities. * Comfortable handling data, tracking progress, and documenting processes. * Critical thinking, initiative, and collaborative teamwork. * Clear written and verbal communication skills. * Willingness to learn and adapt to new systems and tools. **Required Education & Certifications:** * Currently enrolled in a post‑secondary diploma or degree program (business, communications, operations, or related field). * Registered participant in a co‑op program in Ontario. ---

Ottawa, Canada

Hybrid

29-10-2025

Company Name: Kinaxis
Job Title: Co-op/Intern Developer, Analytics Engine, Computation as a Service
Job Description: **Job Title** Co‑op/Intern Developer, Analytics Engine, Computation as a Service **Role Summary** Full‑time research/co‑op software development position. Intern works with a generalist C++ team to build and extend computational components of the Maestro analytics platform. Responsible for writing clean, maintainable code, creating automated tests, and collaborating across the software development lifecycle. **Expectations** - 8–12 month internship start January 2026. - Hybrid schedule: Ottawa office, at least three days per week. - Must be a current full‑time student or graduate within 12 months of internship end. **Key Responsibilities** - Design, develop, and maintain high‑quality C++ code for analytics computations. - Write and run unit and integration tests; develop test automation scripts. - Participate in code reviews; provide constructive feedback. - Collaborate with developers, testers, and product stakeholders to clarify requirements. - Support ad‑hoc projects and special initiatives as assigned. **Required Skills** - Proficiency in C++ (preferred) and strong grasp of C++ STL containers. - Solid understanding of data structures, algorithms, and multithreading. - Experience writing unit‑test‑covered, maintainable code. - Excellent verbal and written communication; teamwork orientation. - Quick learning of new concepts; analytical problem‑solving. - Additional beneficial experience: - Java, C#, or TypeScript programming. - Network programming fundamentals. - Cloud platform basics (e.g., Azure, AWS, GCP). - Container orchestration with Kubernetes. **Required Education & Certifications** - Enrolled in a full‑time Computer Science, Software Engineering, or equivalent program (3rd year or later). - No specific certifications required. ---

Company Name: Kinaxis
Job Title: Co-op/Intern Marketing Operations
Job Description: **Job title** Co‑op/Intern Marketing Operations **Role Summary** Support the Marketing Operations team with data analytics, reporting, and process improvement. Execute Power BI report building, update documentation, validate metrics, and manage contact refresh projects. Contribute to automation ideas and cross‑functional marketing initiatives, while developing skills toward a business analyst role. **Expactations** - Act as a self‑starter who embraces new projects and deadlines. - Maintain accuracy, detail, and timely delivery across multiple simultaneous tasks. - Communicate effectively with marketing stakeholders to gather requirements. - Showcase a willingness to learn new tools, processes, and AI‑driven automation concepts. **Key Responsibilities** - Design, build, and edit Power BI reports and dashboards. - Handle change requests for existing reports, ensuring proper documentation. - Keep data flow, PBI method, and measure documentation current. - Validate metrics before release to the wider team. - Collect and translate new report requirements from the marketing team. - Source and refresh contact details using various data platforms. - Oversee contact refresh projects and issue tracking. - Provide ad‑hoc support for other marketing initiatives as needed. **Required Skills** - Proficient in analytics platforms: Power BI, Tableau, or DOMO. - Advanced Microsoft Excel skills. - Strong attention to detail and organizational abilities. - Experience managing multiple concurrent projects. - Ability to propose AI‑based automation solutions (demonstrated knowledge). - Familiarity with ETL processes (SQL) is a plus. - Basic understanding of marketing performance analytics. - Exposure to database platforms such as Salesforce and ZoomInfo is advantageous. **Required Education & Certifications** - Currently enrolled full‑time in a university program **or** recent/upcoming graduate with a graduation date within 12 months of placement end. - Relevant study fields include Business, Marketing, Data Analytics, Information Technology, Computer Science, or related disciplines. ---

Company Name: Kinaxis
Job Title: Co-op/Intern AI & HR Process Excellence
Job Description: **Job Title** Co‑op/Intern – AI & HR Process Excellence **Role Summary** Support HR teams in digitizing end‑to‑end people processes by mapping current workflows, identifying manual pain points, and designing AI‑enabled automation solutions. Build, train, and prototype lightweight AI models or agents to demonstrate potential ROI and improve operational efficiency. **Expectations** - Full‑time, 12‑month internship beginning January 2026. - Active collaboration with HR stakeholders across hiring, onboarding, performance, talent movement, and off‑boarding. - Deliver clear, actionable recommendations with technical feasibility and implementation considerations. - Keep abreast of generative AI and HR technology trends and apply insights to project work. **Key Responsibilities** 1. Map existing hire‑to‑retire processes using workflow tools. 2. Identify redundancies, bottlenecks, and manual tasks suitable for AI or smart agent intervention. 3. Build and fine‑tune lightweight AI models or agents (LLMs, automation platforms) for proof‑of‑concepts. 4. Create process simulations or prototypes to quantify time and cost savings. 5. Document findings, prepare stakeholder presentations, and outline implementation plans. 6. Monitor emerging AI and HR tech developments and assess applicability. **Required Skills** - Strong programming in Python. - Proficiency with machine learning and NLP libraries (e.g., TensorFlow, PyTorch, Hugging Face, spaCy, NLTK). - Experience training or fine‑tuning AI agents or language models. - Ability to analyze complex processes, deconstruct problems, and communicate solutions to non‑technical audiences. - Familiarity with workflow mapping tools (e.g., Visio, Lucidchart, Bizagi). - Passion for automation opportunities in people processes and commitment to improving user experience. **Required Education & Certifications** - Current enrollment (full‑time) in a bachelor’s or master’s program in Computer Science, Artificial Intelligence/Machine Learning, Engineering, or a related field. - Or recent graduate with a graduation date within 12 months of placement end. - No specific certifications required; knowledge of AI/ML frameworks and HR process concepts preferred.

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