- Company Name
- TechClub Inc
- Job Title
- ServiceNow Form Developer With Now Assist
- Job Description
-
Job title: ServiceNow Form Developer With Now Assist
Role Summary:
Design, develop, and maintain dynamic and user‑friendly ServiceNow forms and interfaces. Leverage ServiceNow Studio, Form Designer, and Now Assist GenAI capabilities to enhance usability, data integrity, and process alignment across modules such as Incident, Change, and Service Catalog.
Expectations:
Deliver high‑quality, responsive form configurations that meet functional and accessibility standards. Collaborate with stakeholders to capture detailed requirements and translate them into scalable, maintainable form solutions. Support application upgrades, troubleshoot issues, and document all customizations.
Key Responsibilities:
- Design and build custom forms using ServiceNow Studio and Form Designer.
- Implement client scripts, UI policies, business rules, and Flow Designer flows to drive form behavior and data validation.
- Configure form layouts, views, related lists, and responsive elements for optimal user experience.
- Engage process owners and stakeholders to gather requirements, provide design recommendations, and ensure alignment with business processes.
- Test, debug, and document all form configurations and custom code.
- Maintain form performance and accessibility, ensuring adherence to ServiceNow best practices and accessibility guidelines.
- Support platform upgrades, resolve form‑related incidents, and provide ongoing maintenance.
- Utilize Now Assist and ServiceNow GenAI tools to enhance form intelligence and automation.
Required Skills:
- Proficient in ServiceNow form design, configuration, and UI scripting.
- Strong JavaScript and GlideRecord/GlideAPI scripting skills.
- Experience with ServiceNow modules: Incident, Change, Service Catalog, and related data models.
- Familiarity with Flow Designer, low‑code/no‑code tools, and scripting APIs.
- Knowledge of Now Assist and ServiceNow GenAI integration.
- Excellent problem‑solving, analytical, and communication abilities.
Required Education & Certifications:
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
- ServiceNow Certified System Administrator (CSA) is preferred; additional module certifications (e.g., JavaScript, Service Portal) are advantageous.