Duval Associates Ltd - Permanent Recruitment Specialists

About the Company

Why Duval? A little about us... Just a bunch of people with a genuine desire to do recruitment properly. Let's be honest, recruitment isn't rocket science, but it is about people and that's where most agencies fall down. Duval was built on the idea of connecting people, understanding needs, opportunities and drivers and helping clients build happy, successful teams. It really is that simple. HERE, THERE and EVERYWHERE From Lands' End to John O'Groats, East Coast to West, we've recruited everywhere. We've been all over in the last 20 years and we're continually expanding our reach. With hotspots across the UK, USA and Australia, we can support with searches far and wide. FANTASTICALLY FLEXIBLE We're not talking about our founder, although Iain is partial to a spot of yoga from time to time ;) Whatever your size or shape we specialise in tailored agreements to suit your budget and the safety net that makes sense for your business! Let's design a rebate period that fits you and your vacancies. Just ask! UNCOMPLICATED COMMUNICATION Work with us and you'll get a dedicated, high quality account manager and open communication. With two experienced recruiters allocated to your vacancy requirement, we deliver exceptional continuity and service - even if we do say so ourselves. We're available almost all hours with account managers set up to react remotely, via email and phone. We constantly monitor your requirement and the market and keep you in the loop at all times! THE EXTRA MILE This is where we really excel. Creative and dynamic advertising to make you looks fabulous! A unique understanding of how every major job board works to allow us to penetrate reactive and proactive talent. Of course we can give you all the usual candidates that fit your role but we're extremely resourceful and creative when it comes to finding the unicorns and absolute belters that perhaps aren't as obvious to every other recruiter out there but could be a better fit for your business.

Listed Jobs

Company Name

Duval Associates Ltd - Permanent Recruitment Specialists

Job Title

Inside Sales Manager

Job Description

**Job Title**: Inside Sales Manager **Role Summary**: Oversee a high-performance B2B outbound sales team in a fast-paced environment. Focus on coaching, KPI-driven results, and optimizing sales strategies using CRM tools and data analysis. **Expectations**: Lead and develop a team of 10 sales professionals to achieve aggressive targets in a dynamic, competitive setting. Emphasis on actionable mentorship, consistent performance monitoring, and fostering a results-oriented culture. **Key Responsibilities**: - Coach, mentor, and manage sales staff (including graduates and Business Development Managers). - Monitor daily team operations, sales performance, and KPI alignment. - Enhance closing techniques, objection handling, and client interaction strategies. - Analyze CRM data and sales statistics to implement performance improvements. **Required Skills**: - Proven experience managing outbound sales teams in high-energy call center environments. - Strong CRM proficiency (data analysis, reporting, and strategy implementation). - Leadership in team development, motivation, and performance coaching. - Effective communication and ability to drive a competitive sales culture. **Required Education & Certifications**: Bachelor’s degree in Business or related field preferred.

Manchester, United kingdom

On site

30-09-2025

Company Name

Duval Associates Ltd - Permanent Recruitment Specialists

Job Title

Telesales Manager

Job Description

**Job Title:** Telesales Manager **Role Summary:** Lead a team of five Relationship Executives to drive client retention, contract renewals, and upsell opportunities within a mental‑health support services business. Deliver on retention KPIs, uphold service level agreements (SLAs), and continuously improve processes through data‑driven coaching and process optimisation. **Expectations:** - Base salary £35,000 + bonus target £15,000‑£20,000 per year. - Manage performance of a 5‑person team, ensuring each member meets or exceeds retention targets. - Conduct weekly coaching sessions, bi‑weekly 1:1s, and performance reviews. - Maintain SLA compliance and high client satisfaction. **Key Responsibilities:** - Recruit, train, and develop a high‑performing telesales and retention team. - Set clear performance targets and monitor progress against KPIs. - Conduct weekly coaching, regular 1:1 meetings, and team briefings. - Ensure all SLAs and quality benchmarks are met consistently. - Support and, when necessary, lead client and broker meetings. - Identify, analyse, and solve retention challenges; exploit upsell opportunities. - Implement process improvements to enhance efficiency and service quality. - Produce and present data‑driven reports on team performance and renewal metrics. **Required Skills:** - Proven experience managing a tele‑sales/retention or renewals team. - Strong commercial awareness and client‑facing communication skills. - Excellent coaching, motivational, and people‑management abilities. - Resilient, highly organised, and data‑driven mindset. - Passion for developing talent and driving measurable results. **Required Education & Certifications:** - High‑school diploma or equivalent; - Preferably a business, marketing, or management qualification (e.g., BSc, MBA, or equivalent). - No mandatory professional certifications required, though any sales or account‑management certifications are an advantage.

Manchester, United kingdom

On site

10-11-2025

Company Name

Duval Associates Ltd - Permanent Recruitment Specialists

Job Title

SME Marketing Manager

Job Description

**Job title** SME Marketing Manager **Role Summary** Lead the end‑to‑end marketing funnel for small and medium sized business (SME) customers of a high‑growth SaaS company. Design and execute multi‑channel digital campaigns, generate demand, and build brand awareness while collaborating closely with product, sales, and engineering teams. **Expactations** - Deliver measurable increases in brand reach, lead volume, and pipeline contribution for SME audiences. - Maintain a data‑driven approach to campaign planning, execution, and optimization. - Demonstrate strategic thinking with hands‑on execution skills in a fast‑paced, agile environment. **Key Responsibilities** - Plan and manage the full SME marketing funnel: awareness, acquisition, engagement, retention. - Develop and launch SEO, paid/social, email, and content marketing campaigns. - Conduct audience segmentation, persona development, and messaging strategy for SME customers. - Track performance metrics, analyze results, and report ROI to stakeholders. - Optimize campaigns continuously based on data insights. - Coordinate cross‑functional initiatives with Product, Sales, and Engineering to align messaging and launch programs. - Manage external agencies and vendors for creative, media, and analytics services. **Required Skills** - 3–5+ years B2B marketing experience with a focus on SME and SaaS/Tech sectors. - Proven success in SEO, social media, email marketing, content creation, and demand‑generation. - Strong analytical mindset with proficiency in metrics platforms (Google Analytics, HubSpot, Marketo, etc.). - Excellent written and verbal communication skills. - Ability to work autonomously, prioritize tasks, and meet deadlines in a fast‑moving environment. - Creative problem‑solving ability and a collaborative team orientation. **Required Education & Certifications** - Bachelor’s degree in Marketing, Business, Communications, or related field. - Industry‑relevant certifications (e.g., HubSpot Inbound, Google Ads, Google Analytics) preferred.

Manchester, United kingdom

Remote

Junior

19-11-2025

Company Name

Duval Associates Ltd - Permanent Recruitment Specialists

Job Title

Vice President Marketing

Job Description

**Job title:** Vice President Marketing **Role summary:** Senior B2C marketing leader for a fast‑moving SaaS app. Own consumer strategy, app performance, and growth execution while collaborating closely with the CEO and commercial team. **Expectations:** - Deliver aggressive growth targets for a consumer‑focused SaaS app. - Lead end‑to‑end consumer relationship management, increasing engagement, satisfaction, and lifetime value. - Own and grow the app to become a primary driver of customer acquisition and retention. - Demonstrate a rapid‑testing mindset, continuously optimizing campaigns and growth loops. - Provide strategic guidance and performance reporting to senior leadership. **Key responsibilities:** - Define and execute global consumer growth strategy. - Oversee app development, marketing mix, and performance analytics. - Design and launch rapid‑iteration acquisition, activation, conversion, retention, and referral campaigns. - Collaborate with the CEO and commercial leadership to align marketing and business growth objectives. - Report on growth metrics, budget utilization, and strategic insights to executive stakeholders. - Maintain brand integrity and consistent consumer experience across channels. **Required skills:** - Proven senior leadership experience in consumer marketing or business‑unit management. - Demonstrated success driving app or digital product growth through experimentation and data‑driven insights. - Hands‑on ability to roll up sleeves, manage cross‑functional teams, and deliver on aggressive KPIs. - Strong analytical mindset with the ability to interpret complex metrics and translate findings into actionable plans. - Excellent communication, collaboration, and influence skills; comfortable presenting to executive leadership. - Familiarity with agile, fast‑paced tech or SaaS environments. **Required education & certifications:** - Bachelor’s degree in Marketing, Business, or related field (MBA or advanced marketing qualification preferred but not mandatory). - Certifications in digital marketing, growth hacking, or data analytics are a plus.

Manchester, United kingdom

Hybrid

Senior

27-11-2025