Duval Associates Ltd - Permanent Recruitment Specialists

About the Company

Why Duval? A little about us... Just a bunch of people with a genuine desire to do recruitment properly. Let's be honest, recruitment isn't rocket science, but it is about people and that's where most agencies fall down. Duval was built on the idea of connecting people, understanding needs, opportunities and drivers and helping clients build happy, successful teams. It really is that simple. HERE, THERE and EVERYWHERE From Lands' End to John O'Groats, East Coast to West, we've recruited everywhere. We've been all over in the last 20 years and we're continually expanding our reach. With hotspots across the UK, USA and Australia, we can support with searches far and wide. FANTASTICALLY FLEXIBLE We're not talking about our founder, although Iain is partial to a spot of yoga from time to time ;) Whatever your size or shape we specialise in tailored agreements to suit your budget and the safety net that makes sense for your business! Let's design a rebate period that fits you and your vacancies. Just ask! UNCOMPLICATED COMMUNICATION Work with us and you'll get a dedicated, high quality account manager and open communication. With two experienced recruiters allocated to your vacancy requirement, we deliver exceptional continuity and service - even if we do say so ourselves. We're available almost all hours with account managers set up to react remotely, via email and phone. We constantly monitor your requirement and the market and keep you in the loop at all times! THE EXTRA MILE This is where we really excel. Creative and dynamic advertising to make you looks fabulous! A unique understanding of how every major job board works to allow us to penetrate reactive and proactive talent. Of course we can give you all the usual candidates that fit your role but we're extremely resourceful and creative when it comes to finding the unicorns and absolute belters that perhaps aren't as obvious to every other recruiter out there but could be a better fit for your business.

Listed Jobs

Company Name

Duval Associates Ltd - Permanent Recruitment Specialists

Job Title

Telesales Manager

Job Description

**Job Title:** Telesales Manager **Role Summary:** Lead a team of five Relationship Executives to drive client retention, contract renewals, and upsell opportunities within a mental‑health support services business. Deliver on retention KPIs, uphold service level agreements (SLAs), and continuously improve processes through data‑driven coaching and process optimisation. **Expectations:** - Base salary £35,000 + bonus target £15,000‑£20,000 per year. - Manage performance of a 5‑person team, ensuring each member meets or exceeds retention targets. - Conduct weekly coaching sessions, bi‑weekly 1:1s, and performance reviews. - Maintain SLA compliance and high client satisfaction. **Key Responsibilities:** - Recruit, train, and develop a high‑performing telesales and retention team. - Set clear performance targets and monitor progress against KPIs. - Conduct weekly coaching, regular 1:1 meetings, and team briefings. - Ensure all SLAs and quality benchmarks are met consistently. - Support and, when necessary, lead client and broker meetings. - Identify, analyse, and solve retention challenges; exploit upsell opportunities. - Implement process improvements to enhance efficiency and service quality. - Produce and present data‑driven reports on team performance and renewal metrics. **Required Skills:** - Proven experience managing a tele‑sales/retention or renewals team. - Strong commercial awareness and client‑facing communication skills. - Excellent coaching, motivational, and people‑management abilities. - Resilient, highly organised, and data‑driven mindset. - Passion for developing talent and driving measurable results. **Required Education & Certifications:** - High‑school diploma or equivalent; - Preferably a business, marketing, or management qualification (e.g., BSc, MBA, or equivalent). - No mandatory professional certifications required, though any sales or account‑management certifications are an advantage.

Manchester, United kingdom

On site

10-11-2025

Company Name

Duval Associates Ltd - Permanent Recruitment Specialists

Job Title

SME Marketing Manager

Job Description

**Job title** SME Marketing Manager **Role Summary** Lead the end‑to‑end marketing funnel for small and medium sized business (SME) customers of a high‑growth SaaS company. Design and execute multi‑channel digital campaigns, generate demand, and build brand awareness while collaborating closely with product, sales, and engineering teams. **Expactations** - Deliver measurable increases in brand reach, lead volume, and pipeline contribution for SME audiences. - Maintain a data‑driven approach to campaign planning, execution, and optimization. - Demonstrate strategic thinking with hands‑on execution skills in a fast‑paced, agile environment. **Key Responsibilities** - Plan and manage the full SME marketing funnel: awareness, acquisition, engagement, retention. - Develop and launch SEO, paid/social, email, and content marketing campaigns. - Conduct audience segmentation, persona development, and messaging strategy for SME customers. - Track performance metrics, analyze results, and report ROI to stakeholders. - Optimize campaigns continuously based on data insights. - Coordinate cross‑functional initiatives with Product, Sales, and Engineering to align messaging and launch programs. - Manage external agencies and vendors for creative, media, and analytics services. **Required Skills** - 3–5+ years B2B marketing experience with a focus on SME and SaaS/Tech sectors. - Proven success in SEO, social media, email marketing, content creation, and demand‑generation. - Strong analytical mindset with proficiency in metrics platforms (Google Analytics, HubSpot, Marketo, etc.). - Excellent written and verbal communication skills. - Ability to work autonomously, prioritize tasks, and meet deadlines in a fast‑moving environment. - Creative problem‑solving ability and a collaborative team orientation. **Required Education & Certifications** - Bachelor’s degree in Marketing, Business, Communications, or related field. - Industry‑relevant certifications (e.g., HubSpot Inbound, Google Ads, Google Analytics) preferred.

Manchester, United kingdom

Remote

Junior

19-11-2025

Company Name

Duval Associates Ltd - Permanent Recruitment Specialists

Job Title

Vice President Marketing

Job Description

**Job title:** Vice President Marketing **Role summary:** Senior B2C marketing leader for a fast‑moving SaaS app. Own consumer strategy, app performance, and growth execution while collaborating closely with the CEO and commercial team. **Expectations:** - Deliver aggressive growth targets for a consumer‑focused SaaS app. - Lead end‑to‑end consumer relationship management, increasing engagement, satisfaction, and lifetime value. - Own and grow the app to become a primary driver of customer acquisition and retention. - Demonstrate a rapid‑testing mindset, continuously optimizing campaigns and growth loops. - Provide strategic guidance and performance reporting to senior leadership. **Key responsibilities:** - Define and execute global consumer growth strategy. - Oversee app development, marketing mix, and performance analytics. - Design and launch rapid‑iteration acquisition, activation, conversion, retention, and referral campaigns. - Collaborate with the CEO and commercial leadership to align marketing and business growth objectives. - Report on growth metrics, budget utilization, and strategic insights to executive stakeholders. - Maintain brand integrity and consistent consumer experience across channels. **Required skills:** - Proven senior leadership experience in consumer marketing or business‑unit management. - Demonstrated success driving app or digital product growth through experimentation and data‑driven insights. - Hands‑on ability to roll up sleeves, manage cross‑functional teams, and deliver on aggressive KPIs. - Strong analytical mindset with the ability to interpret complex metrics and translate findings into actionable plans. - Excellent communication, collaboration, and influence skills; comfortable presenting to executive leadership. - Familiarity with agile, fast‑paced tech or SaaS environments. **Required education & certifications:** - Bachelor’s degree in Marketing, Business, or related field (MBA or advanced marketing qualification preferred but not mandatory). - Certifications in digital marketing, growth hacking, or data analytics are a plus.

Manchester, United kingdom

Hybrid

Senior

27-11-2025

Company Name

Duval Associates Ltd - Permanent Recruitment Specialists

Job Title

Vice President of Sales

Job Description

**Job title** Vice President of Sales – SaaS & Tech **Role summary** Lead the sales strategy and execution for a high‑growth SaaS tech SME. Drive new client acquisition and partnership development across the UK, with an initial focus on the North East and East Yorkshire. Collaborate closely with the CEO, SVP Global Sales, and key stakeholders to develop data‑driven sales plans, negotiate enterprise‑level contracts, and establish senior relationships with public sector, government, healthcare, education, and transport organizations. **Expectations** - Deliver 20‑30% annual revenue growth through expansion of enterprise and public‑sector accounts. - Build a scalable sales organization and talent pipeline by 2026. - Maintain a consultative, partnership‑led sales approach that aligns with the company’s mission of digital inclusion and community connectivity. - Achieve key metrics in pipeline development, close ratios, and quota attainment. **Key responsibilities** - Design and execute a comprehensive regional sales strategy, evolving to UK‑wide markets over time. - Identify, develop and manage a portfolio of enterprise and public‑sector opportunities. - Lead enterprise-level negotiations, contract discussions and closing of large deals. - Build and maintain senior relationships with civic leaders, councils, and key stakeholders. - Represent the company at industry events, conferences, and government forums. - Collaborate with product, marketing, and customer success teams to align go‑to‑market initiatives. - Analyse sales data and performance metrics to refine strategies and forecast revenue. - Prepare and present sales reports, forecasts, and strategic recommendations to executive leadership. - Scale the sales organization by recruiting, training and mentoring future sales leaders. **Required skills** - Proven experience in SaaS or tech sales, including enterprise negotiation and account management. - Deep understanding of public sector sales and ability to navigate government procurement processes. - Strong business development acumen and ability to build strategic partnerships. - Data‑driven mindset with proficiency in CRM and sales analytics tools. - Excellent communication, presentation and negotiation skills. - Leadership mindset with a track record of driving high‑performance teams or preparing a team for rapid growth. - Self‑starter, proactive, agile and flexible with a “can‑do” entrepreneurial spirit. **Required education & certifications** - Bachelor’s degree in Business, Marketing, Information Technology or a related field. - Proven sales achievement in at least 5‑7 years of progressive SaaS or tech sales roles; senior executive experience preferred. - Any relevant sales certifications (e.g., Certified Professional Sales Leader, CSCS) is advantageous.

-, United kingdom

Remote

Senior

08-12-2025