- Company Name
- SHI
- Job Title
- Solutions Architect - M365 Endpoint
- Job Description
-
**Job Title:**
Solutions Architect – Microsoft 365 Endpoint
**Role Summary:**
Design, implement, and lead the deployment of Microsoft Intune and related Microsoft 365 endpoint management solutions for enterprise customers and partners. Act as the technical lead for configuration, migration, and optimization projects, ensuring secure, compliant, and scalable device management across Windows, macOS, iOS, and Android environments.
**Expectations:**
- Deliver end‑to‑end Intune implementations and tenant‑to‑tenant migrations that meet customer requirements.
- Serve as a subject‑matter expert and technical lead on projects and workshops, mentoring team members and ensuring project success.
- Collaborate with sales, delivery, and security teams to identify opportunities, define technical scopes, and provide solution roadmaps.
- Produce clear, detailed design documents, technical roadmaps, and best‑practice documentation for future reference.
**Key Responsibilities:**
1. **Intune & Endpoint Management Design** – Architect device enrollment (Apple ADE, Android Zero Touch, Autopilot, manual), application packaging, certificate deployment (SCEP), security baselines, and post‑deployment configuration.
2. **Co‑Management & Migration** – Enable co‑management, create and configure Co‑Management Gateways, migrate workloads from ConfigMgr to Intune, and execute tenant‑to‑tenant migrations (Quest, ForensIT, PowerSyncPro).
3. **Identity & Access Integration** – Configure Entra ID, conditional access, device/group management, app registration, hybrid Azure AD join, and Azure AD Certificate Services (NDES).
4. **Scripting & Automation** – Develop and deploy scripts in PowerShell, Bash, Batch, and VBS for device configuration, automation, and troubleshooting.
5. **Third‑Party Tool Integration** – Integrate Intune with PatchMyPC, RoboPack, and other MDM tools; lead migrations from other MDM platforms.
6. **Project Leadership** – Manage project scope, schedule, resources, and stakeholder communication; ensure delivery of design documents, roadmaps, and documentation.
7. **Technical Support & Troubleshooting** – Resolve complex endpoint issues, troubleshoot Intune and ConfigMgr environments, and provide expert guidance.
8. **Collaboration & Knowledge Sharing** – Work with Microsoft delivery teams on related initiatives (mail migration, security) and document best practices for the delivery organization.
**Required Skills:**
- **Microsoft Intune & M365**: Device enrollment, application deployment, security baselines, co‑management, tenant migration.
- **Endpoint Management Platforms**: Windows, macOS, iOS, Android.
- **Identity & Access**: Entra ID (Azure AD), conditional access, hybrid join, group policy, AD CS, NDES.
- **Scripting & Automation**: PowerShell, Bash, Batch, VBS.
- **Migration Tools**: Quest, ForensIT, PowerSyncPro, PatchMyPC, RoboPack, other MDM solutions.
- **Project Leadership**: Planning, execution, stakeholder management, technical mentorship.
- **Soft Skills**: Strong communication, problem‑solving, adaptability, teamwork, self‑motivation.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Microsoft Certified: Azure Administrator Associate.
- Microsoft 365 Certified: Modern Desktop Administrator Associate.
- Microsoft Certified: Security, Compliance, and Identity Fundamentals (or equivalent).
- Additional certifications in Intune/Endpoint Manager or M365 Architecture preferred.