Job Specifications
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Benefits
If you join our team, you'll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive - in our offices or yours. Job Summary
The Solutions Architect - M365 Endpoint will analyze, design, and implement Microsoft endpoint management solutions and related products for our company's end customers and partners. They will also serve as the technical lead in installing, configuring and upgrading services within our customers' and partners' environments.
This position is a remote position with Home Office setup as determined by SHI management. Role Description
Responsible for the design and implementation of Microsoft Intune device management solutions and related technologies based on customer requirements including:
Microsoft Intune
Windows, macOS, mobile deployment
Apple Automatic Device Enrollment
Android Zero Touch
Autopilot
Manual enrollment scenarios
Post-deployment configuration
Application packaging and deployment
Certificate deployment (SCEP)
Security baselines and standards (Microsoft, CIS, etc.)
Script creation and deployment
Bash
PowerShell
Batch
VBS
Device troubleshooting
Intune Suite feature enablement
Microsoft Endpoint Configuration Manager (CfgMgr)
Co-management enablement, including CMG creation
Workload migration to Microsoft Intune
Configuration, troubleshooting, and site management
Entra ID
Conditional access
User and device groups
Roles and permissions
App registration
Microsoft Active Directory
Entra Hybrid Join
Group policy creation and migration
Organizational units and groups
Microsoft Active Directory Certificate Services
Device and user-based certificate issuance
Network device enrollment service (NDES)
Additional third-party tools
Migration from other MDM tools to Intune
Tenant to tenant migration (Quest, ForensIT, PowerSyncPro, etc.)
Intune integrations (PatchMyPC, RoboPack, etc.)
Microsoft 365
Plan, manage, and troubleshoot Office software deployments
Configure Office software updates
Develop detailed documentation analyzing customer and partner environments and identifying areas of opportunity that can be resolved via Intune endpoint management.
Create technical roadmaps and design documents for Microsoft Intune implementations, optimizations, and tenant to tenant migrations
Execute implementation plans and configure customer and partner environments according to design specifications.
Serve as a technical lead and subject matter expert on projects and workshops, overseeing the work of other project team members and being accountable for the outcome of the project.
Collaborate with other Microsoft delivery teams on projects involving other workstreams such mail migrations and security implementations.
Document best practices related to technology and processes for future reference by delivery team members.
Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations. Behaviors and Competencies
Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.
Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.
Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.
Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.
Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.
Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation. Skill Level Requirements
Proficiency in overseeing and directing projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate
Ability to systematically identify, document, and manage the technical needs and specifications of a project by engaging with stakeholders and analyzing business objectives to ensure successful project outcomes - Intermediate
Ability to define, design, build, and maintain robust systems and solutions by leveraging systems and infrastructur
About the Company
SHI is the specialist for Home Improvement Essentials: products and concepts which are essential for finishing and upgrading domestic and business environments. SHI is active in the following categories: Electronics: installation, connection, switching Hardwares: construction, mechanic security and decoration Painting tools: covering, preparation, painting, cleaning Sanitairy: furnishing and decoration SHI offers end-to-end solutions for wholesalers, retailers and e-tailers in the professional and do-it-yourself channel. We ...
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