Portless

www.portless.com

5 Jobs

42 Employees

About the Company

Build a healthier business with Portless. Portless fulfills e-commerce orders directly from China to your customer's front door, massively improving lead times, decreasing your shipping costs, and lowering your import tax fees. At Portless, we have shipped over 2.5 million cross-border packages with a 99.8% pick-and-pack accuracy and 98% on-time delivery rate. We pride ourselves on providing white-glove customer service and the fastest response times in the industry.

Listed Jobs

Company Name: Portless
Job Title: Product Designer
Job Description: Job Title: Product Designer Role Summary: Design user‑centric, data‑rich interfaces for Merchant Operations, transforming complex logistics and financial workflows into intuitive experiences that enable e‑commerce merchants to manage orders, inventory, supplier relations, and financing from a single platform. Expectations: • Deliver high‑fidelity designs that support B2B SaaS workflows and dynamic dashboards. • Own end‑to‑end design of onboarding, inventory, and financial modules. • Collaborate closely with Product Management, engineering, and operations in an agile environment. • Advocate for user experience while aligning with business and technical constraints. Key Responsibilities: • Create intuitive interfaces for order management, inventory tracking, purchase orders, supplier communication, and payment workflows. • Design analytical dashboards that visualise inventory performance, order trends, and key operational metrics. • Build self‑service onboarding flows guiding new merchants through setup and integration. • Develop inventory management tools for demand forecasting, reorder points, and multi‑location allocation. • Design financing interfaces for merchant cash flow management and payment processing. • Conduct user research, usability testing, and gather merchant feedback to iterate designs. • Establish and maintain design systems, component libraries, and style guidelines. Required Skills: • 3+ years of B2B product design experience, preferably in e‑commerce, logistics, or data‑heavy applications. • Strong user research abilities: interviews, usability tests, and translating insights into design actions. • Expertise in data visualization and dashboard design. • Proficiency in Figma, Sketch, or equivalent design tools; experience prototyping and design system creation. • Proven cross‑functional collaboration with Product Managers and engineers in agile settings. • User‑centric mindset with ability to balance user needs and business goals. • Strategic thinking and innovative problem solving in fast‑growth environments. Required Education & Certifications: • Bachelor’s degree in Design, Human‑Computer Interaction, Computer Science, or related field. • Professional design certification (e.g., SMX, NCCA) is preferred but not mandatory.

Company Name: Portless
Job Title: Product Manager
Job Description: Job Title: Product Manager Role Summary: Own the end‑to‑end merchant experience on Portless’s fulfillment platform, translating e‑commerce operational needs into scalable product solutions that drive accuracy, efficiency, and merchant growth. Expectations: Deliver high‑impact product enhancements that maintain 99.8 % order accuracy, improve inventory visibility, and enable merchant self‑service, while working cross‑functionally with engineering, operations, finance, and merchants. Key Responsibilities: - Design and optimize order routing algorithms, processing workflows, and exception handling. - Build inventory management tools (forecasting, reorder logic, multi‑location allocation). - Create inbound logistics workflows, including PO creation, quality control, and reconciliation. - Develop smart routing to select fulfillment locations based on inventory, cost, and speed. - Design purchase‑order management covering supplier communication, production tracking, and customs logistics. - Partner with finance to craft merchant financing products (inventory finance, cash‑flow tools). - Build self‑service onboarding modules for quick merchant integration. - Develop merchant‑centric dashboards and reporting for inventory, orders, and performance metrics. Required Skills: - 3+ years in e‑commerce operations, inventory management, or merchant‑focused product roles. - Deep knowledge of order lifecycle, routing algorithms, and exception handling at scale. - Proficiency in inventory planning, demand forecasting, PO management, and inbound logistics. - Strong analytical mindset; use operational data and merchant feedback to inform decisions. - Collaborative communication, ownership mindset, and ability to drive solutions in a fast‑growing environment. Required Education & Certifications: - Bachelor’s degree in Business, Supply Chain, Computer Science, or related field. - Certifications in Supply Chain, Product Management, or related domains are a plus.

Company Name: Portless
Job Title: Account Executive
Job Description: **Job Title:** Account Executive **Role Summary:** Own the end‑to‑end sales cycle for established DTC brands with $5M‑$15M GMV, using both inbound and outbound prospecting. Conduct consultative discovery, build business cases, negotiate, and close contracts while partnering with internal teams for seamless implementation. **Expectations:** - 3‑5 years of full‑cycle B2B SaaS or tech‑enabled services sales experience. - Proven quota achievement, closing deals ≥$150K ACV. - Comfort with outbound pipeline creation and self‑sourcing opportunities. - Strong multi‑stakeholder management (founders, ops, finance). **Key Responsibilities:** - Manage full sales cycle: discovery, demo, proposal, negotiation, and close. - Conduct deep consultative discovery to uncover fulfillment pain points and quantify value. - Build and present business cases highlighting cash‑flow improvement, inventory lead‑time reduction, and international expansion benefits. - Source and qualify own pipeline through outbound prospecting, networking, and strategic account development. - Partner with BDRs on target account strategies and ensure high‑quality handoffs. - Collaborate with Onboarding and Client Success for smooth customer transitions. - Maintain accurate forecasting, deal stage updates, and activity logs in HubSpot. - Contribute insights to sales playbook and messaging refinement. **Required Skills:** - Full‑cycle B2B SaaS/tech sales experience. - Consultative selling with multiple stakeholders. - Outbound prospecting and self‑sourced pipeline development. - Strong discovery, presentation, and negotiation skills. - Proficiency with CRM (HubSpot) and sales tools (LinkedIn Sales Navigator, Gong). - Ability to translate business pain into quantifiable outcomes. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, or related field preferred (not mandatory). - Relevant sales or industry certifications (e.g., HubSpot Sales Software, LinkedIn Sales Navigator) considered a plus.

Company Name: Portless
Job Title: Client Partner
Job Description: **Job Title**: Client Partner **Role Summary**: Lead expansion of revenue for the 10‑15 largest merchant accounts, driving growth in GMV, international reach, and utilization of Portless services. Own portfolio strategy, forecasting, and closure of high‑value deals, partnering with Client Success for execution. **Expectations**: - Drive measurable merchant growth; success measured by incremental revenue and expansion of services. - Own pipeline, forecasts, and deal execution for expansion revenue targets. - Build executive relationships with founders, CEOs, and VP Operations. **Key Responsibilities**: 1. Analyze each merchant’s business to uncover growth opportunities. 2. Pitch and close expansion sales (new services, increased volume, market entry). 3. Secure share of wallet from competitors, positioning Portless as preferred partner. 4. Facilitate international expansion to additional countries in the 55‑plus‑country network. 5. Coordinate with Client Success to align strategy and execution. 6. Manage pipeline, forecast, and report on expansion revenue. 7. Contribute to playbook improvement and knowledge sharing. **Required Skills**: - 5+ years in strategic account management, expansion sales, or consulting. - Proven track record of revenue growth in existing accounts. - Deep understanding of e‑commerce/DTC/retail operations (ad sets, checkout optimization). - Executive‑level relationship building (founders, C‑suite, VP Ops). - Strong commercial acumen and consultative problem‑solving. - Proficient with CRM & sales tools (HubSpot, LinkedIn Sales Navigator, Gong). - Resilient, coachable, driven, and collaborative. **Required Education & Certifications**: - Bachelor’s degree in Business, Marketing, Finance, or related field. - No mandatory certifications required.

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