- Company Name
- Cologix, Inc.
- Job Title
- Data Center Technician
- Job Description
-
Job Title: Data Center Technician
Role Summary: Operate, maintain, and troubleshoot the telecommunication infrastructure within a data center, including copper and fiber cabling, switches, routers, and associated equipment. Manage installation, testing, and support requests while ensuring compliance with industry standards, security, and environmental monitoring.
Expectations: Work rotating 24/7 on‑call shifts with flexibility for after‑hours and weekend duties. Deliver timely resolution of equipment failures, lead troubleshooting efforts, and propose solutions to prevent recurrence. Maintain clean and secure data center operations while coordinating vendor maintenance and customer support.
Key Responsibilities:
- Install, provision, test, and maintain copper (UTP, Cat5e/6/6a) and fiber (MMF, SMF) cabling, racks, cross‑connects, and patch panels according to ANSI‑942/568 and other industry standards.
- Perform cable lacing, labeling, and ensure proper termination and OTDR/Fluke test procedures.
- Install, configure, and test DS0‑OC12 services and associated equipment; diagnose and repair network circuit issues.
- Manage capacity and inventory of MMR, MDF, IDF, patch panels, and cables.
- Monitor and respond to security, environmental, and equipment monitoring systems; record readings from electrical and cooling equipment.
- Conduct remote‑hands requests and update order management system.
- Maintain detailed documentation of customer cross‑connects, power circuits, and site configurations.
- Enforce security protocols for data center access, staff the security office, and escort vendors/customers.
- Clean and upkeep common areas; collaborate across teams and provide vendor support.
Required Skills:
- Expertise in copper and fiber media installation, testing, and troubleshooting (dB loss, attenuation, break detection).
- Proficiency with Fluke test equipment and network troubleshooting tools.
- Knowledge of Cisco hardware, Ethernet, Fiber Channel, and layer‑1 network topologies.
- Familiarity with ANSI, ISO, and TIA/EIA standards related to data center cable infrastructure.
- Strong analytical, troubleshooting, and documentation abilities.
- Excellent written and verbal communication; ability to follow policies and procedures.
- Mechanical aptitude and ability to work in a 24/7, fast‑paced environment with flexible hours.
Required Education & Certifications:
- High School Diploma or equivalent.
- AMP ACT I & ACT II Certification.
- BCSI Technician Credential Preferred.
- Electrical certifications a plus.