LOXAM

About the Company

Pionnier de la location, le Groupe Loxam a toujours su anticiper, innover et accompagner ses clients, qu'ils soient professionnels de la construction, de l'industrie ou des métiers de service. Avec plus de 1100 agences implantées dans 30 pays et près de 11.000 collaborateurs, Loxam est aujourd'hui le 5e loueur mondial. Son parc de matériels composé de plus de 650.000 machines est le premier d’Europe. Il lui permet de répondre à tous les besoins et de satisfaire aux demandes les plus spécifiques de ses clients. Du petit outillage (ponceuse, matériel électroportatif, échafaudage, chauffage, déshumidificateur, caméra thermique,...) aux matériels de professionnels (pelles, compresseurs, matériel de compactage, nacelles, camions bennes, groupes électrogènes, modules,…), Loxam couvre tous les besoins. Des services associés sont également proposées comme la vente d'outillage et de consommables, le transport des matériels et l’assurance.

Listed Jobs

Company Name

LOXAM

Job Title

Technicien Support Informatique F/H

Job Description

**Job Title**: IT Support Technician **Role Summary**: Provide on-site IT support for headquarters, regional offices, and agencies; manage technical incidents and service requests; resolve user issues and maintain service continuity. **Expectations**: Completion of secondary or post-secondary education in IT (e.g., BTS SIO, DUT). Previous experience in multi-site support environments is advantageous. **Key Responsibilities**: - Troubleshoot hardware, software, and peripheral issues on-site. - Respond to user calls and tickets via ServiceNow. - Diagnose, resolve, or escalate incidents following established procedures. - Deploy and configure workstations, tablets, smartphones, and printers. - Manage service requests related to HR onboarding/offboarding (account creation, access rights, equipment allocation). - Update internal documentation and knowledge bases. - Conduct occasional on-site support at agency locations. - Apply IT security and compliance policies. **Required Skills**: - Strong knowledge of Microsoft environments and office software. - ServiceNow ticketing system experience. - Hardware/software troubleshooting capabilities. - User training and communication skills. - Proficiency in IT service management processes. - Basic data security and compliance practices. **Required Education & Certifications**: - Secondary or post-secondary vocational training in IT (e.g., BTS SIO, DUT, or equivalent).

Caudan, France

On site

18-12-2025